Note fondée sur 114 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
3,0 Service et personnel
2,7 Confort de la chambre
2,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for sharing your review with us. We appreciate your feedback and apologize for any inconvenience caused during your stay. Our team values your opinion and we will work towards improving the areas mentioned. If there's anything else we can do to assist you, please feel free to reach out to us at guestsupport.na@oyorooms.com. We look forward to hosting you again soon.
Team OYO
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Not very clean
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Tim, Gestion de l’hôtel
Hi, Tina! Thank you for your rating and your valuable input. We have explained this to our related team in order to ensure a relaxed and enjoyable stay in the future. Regards, Tim
par un voyageur
Lousy place to stay avoid at all cost!!!
Publié le 16 juill. 2024 sur HotelsThe room smelled bad, tv did not work, water pressure was crappy they charge you a $30 deposit and tell you that if the room is not messed up you will get it back in 7-10 days but dont give it back and tell you it your fault that youer not getting it back then hang up on you...
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Eva, Gestion de l’hôtel
We are sorry for the inconvenience caused to you, Jason! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Eva
par un voyageur
Publié le 11 juill. 2024 sur Expedia
Alright
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Barbara, Gestion de l’hôtel
Hi, Anthony! We are pleased to know you had an awesome stay with us. Your precious words of appreciation meant a lot to us, hope to serve even better soon. Regards, Barbara
par un voyageur
Publié le 8 juill. 2024 sur Hotels
The room was nasty the shower curtain was mold and mildew. Dirt at the base of the walls and tub was chiped and rusty. And they kept my deposit.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Barbara, Gestion de l’hôtel
Hi, Nikki! Please accept our sincere apologies for the inconvenience caused. We agree that the lack of cleanliness is unacceptable, we request you to please take this as an off case since we are thoroughly working on cleanliness and it is one of our basic aspects to serve our guests with. Rest be assured, we have updated our team to take the required action immediately to resolve this particular issue. Have a great day ahead! Regards, Barbara
par un voyageur
Publié le 16 juin 2024 sur Expedia
I don't like . . . Bed was to hard
I like . . . The AC kept the place cool
Commentaires de Gestion de l’hôtel
28 juin 2024 par Maria, Gestion de l’hôtel
Hi Joan, Thank you for reaching out to us and we apologize for the inconvenience you have gone through due to AC issue. Be assured, this feedback has been passed to the relevant team to take corrective actions and resolve the issue at the earliest. Regards, Maria
par un voyageur
Publié le 14 juin 2024 sur Expedia
Todo bien
Commentaires de Gestion de l’hôtel
19 juin 2024 par Dewi, Gestion de l’hôtel
¡Agradecemos tus comentarios, Sergio! Espero darle la bienvenida pronto. Saludos, Dewi
par un voyageur de Tulsa
Publié le 30 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 juin 2024 par Joey, Gestion de l’hôtel
Hi, Jerelle! Thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Joey
par un voyageur
Publié le 21 mai 2024 sur Expedia
There was NOTHIJG about this motel I liked. There were roaches in the room. There were 3 microwaves in the room that were so disgusting and burnt on the inside of them. Why would anyone need 3 microwaves?! Shower and toilet were so gross. Worst stay I’ve ever had in my life.
Commentaires de Gestion de l’hôtel
3 juin 2024 par Ammy, Gestion de l’hôtel
Apologies for the problems you had faced, Samantha! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.
par un voyageur
Scary on the outside nice on the inside
Publié le 19 mai 2024 sur HotelsHotel looks outdated but the room was clean and not musty. Bed very comfortable
Commentaires de Gestion de l’hôtel
3 juin 2024 par Ammy, Gestion de l’hôtel
Hi, Cathy! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim
