Note fondée sur 369 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Emilie
Publié le 18 avr. 2017 sur Hotels
par un voyageur
Publié le 9 janv. 2016 sur Hotels
par un voyageur
Publié le 25 août 2024 sur Wotif
par un voyageur
Publié le 17 août 2024 sur Wotif
Generally neat and tidy but bit aged. Rubbish left over in bin in room. No device to activate heating/cooling. No information on TV controls. Convenient location and quiet.
par un voyageur
Publié le 12 août 2024 sur Wotif
The property was in a good location, the staff were friendly and happy to help with any assistance required. The area is very quiet and located close to a park
par un voyageur
Publié le 12 juill. 2024 sur Wotif
Pleasantly surprised
par un voyageur
Publié le 7 juill. 2024 sur Expedia
The property was good for our one night stay, staff were great room was nice and clean however the shower floor was dirty really slimy like it hadn’t been cleaned properly so I couldn’t shower my children.
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Manager, Gestion de l’hôtel
Thank you for your feedback on your recent stay at Lake Inn Ballarat. We appreciate you taking the time to share your experience.We're glad you found the property, staff, and room to be generally positive. However, we sincerely apologize that the shower floor in your room was dirty. This is certainly not up to our cleaning standards, and we understand this would have been frustrating, especially with children.We will be sure to address this issue with our housekeeping staff to ensure it doesn't happen again. We want all our guests to have a comfortable and enjoyable stay.If you'd like to discuss this further or have any suggestions for improvement, please don't hesitate to contact us directly.Thank you again for your feedback.
par un voyageur
Publié le 4 juill. 2024 sur Wotif
The rooms were well sized and some beds had electric blankets. Although old amenities they were impeccably clean, had a fridge , kettle, tea/ coffee and even Netflix access. The staff were very friendly and were quick to provide an additional bed. Great value and convenience- thanks!
Commentaires de Gestion de l’hôtel
7 juill. 2024 par Manager, Gestion de l’hôtel
Thank you for your feedback on your recent stay at Eureka Lodge Motel. We appreciate you taking the time to share your experience.We're glad you found the property, staff, and room to be generally positive. However, we sincerely apologize that the shower floor in your room was dirty. This is certainly not up to our cleaning standards, and we understand this would have been frustrating, especially with children.We will be sure to address this issue with our housekeeping staff to ensure it doesn't happen again. We want all our guests to have a comfortable and enjoyable stay.If you'd like to discuss this further or have any suggestions for improvement, please don't hesitate to contact us directly.Thank you again for your feedback.
par un voyageur
Publié le 24 mai 2024 sur Hotels
par un voyageur
Publié le 16 mai 2024 sur Wotif
The bed was very uncomfortable