Note fondée sur 64 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 31 août 2024 sur Hotels
Very good
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Reflections Holidays, Gestion de l’hôtel
Thank you for you 10 out of 10 rating Sylvia!
par un voyageur
Publié le 4 août 2024 sur Wotif
Cabin was great. Everything needed for our short stay would definitely stay again
Commentaires de Gestion de l’hôtel
5 août 2024 par Reflections Holidays, Gestion de l’hôtel
Thank Melissa! The team do a brilliant job in ensuring that all guests are well taken care off. Thanks for choosing to stay at Reflections Ballina, we look forward to your return.
par un voyageur
Publié le 2 juin 2024 sur Expedia
Central to everything.
Commentaires de Gestion de l’hôtel
5 juin 2024 par Reflections Holidays, Gestion de l’hôtel
Thanks for the review Jacqueline!
par un voyageur
Publié le 30 mai 2024 sur Wotif
Clean, tidy cabins. Great camp kitchen! Even though we had a small cook top in our cabin we went to the camp kitchen one night for dinner and sat around talking for ages. It was a clean and tidy space. Best we've seen at a caravn park. Big thanks to Kathryn who made our stay super easy and enjoyable! No request we had was an issue. She is an absolute asset to the reflections team.
Commentaires de Gestion de l’hôtel
5 juin 2024 par Reflections Holidays, Gestion de l’hôtel
Thank you for your kind review Caitlin! and yes we agree Kathryn is a real asset to us at Reflections. It sounds like you had a wonderful stay. We hope you can come back and visit again soon.
par un voyageur
Publié le 21 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 mars 2024 par Reflections Holidays, Gestion de l’hôtel
Hi Erwin!Thank you for the 8 stars at Reflections Holidays at Ballina. We hope you enjoyed your stay, and look forward to welcoming you back to Ballina again in the future.
par un voyageur
Publié le 16 mars 2024 sur Wotif
Cabin 3 had cockroaches in it and the shower was very small and shower head doesn’t accommodate anyone over 6ft.
Commentaires de Gestion de l’hôtel
17 mars 2024 par Reflections Holidays, Gestion de l’hôtel
Hi Luke. Thank you for sharing your experience. I was most disappointed to read of your comments you have mentioned. I assure you this is not indicative of the level of quality we strive to achieve and I regret that you have experienced this. I have duly noted the respective areas you have highlighted and we will continue to work on these in an effort to improve. Once again, I regret we have not been able to meet your expectations and thank you again for your feedback.
par un voyageur
Publié le 21 févr. 2024 sur Wotif
We loved our stay at Reflections and have actually Booked to go again. It's a great location. Our unit was well appointed and the surrounding area well kept
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Reflections Holiday Parks, Gestion de l’hôtel
Hi Colin!Thank you for your kind review! Our staff take great pride in our Reflections Park in Ballina. Its wonderful that you have already made a future booking with us. We look forward to seeing you next time.
par un voyageur
Publié le 30 janv. 2024 sur Expedia
Service and convinient to everything.
Commentaires de Gestion de l’hôtel
1 févr. 2024 par Reflections Holiday Parks, Gestion de l’hôtel
Thank you Thomas for the 5 stars!Our staff are great aren't they! and we think its a top location too!We hope to see you at Reflections Holiday Ballina soon!
par un voyageur
Publié le 19 déc. 2023 sur Expedia
Unfortunately on arrival the cabin had sand and dog hair all over the floor. I don’t think the floors had been mopped in a while. The bathroom floor also had hair. I was rather disappointed.
Commentaires de Gestion de l’hôtel
30 janv. 2024 par Reflections Holiday Parks, Gestion de l’hôtel
Hi Luke, We are sorry to hear of the state of your cabin on your arrival. We will adhere to improve so this does not happen again.
par un voyageur
Publié le 18 oct. 2023 sur Wotif
Staff were helpful, clean, location was excellent
