Note fondée sur 921 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 déc. 2024
Commentaires de Gestion de l’hôtel
7 déc. 2024 par Marisa, Gestion de l’hôtel
Thank you for your feedback. We hope to see you again soon?
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Marisa, Gestion de l’hôtel
Thank you for your feedback Candice. We hope to see you again soon!
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Marisa, Gestion de l’hôtel
Thank you for your feedback, Richard. We hope to see you again soon.
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Best part about this hotel is by far the location. The rooms were average at best. Beds and pillows were poor and the air conditioner didn’t work. Ok for a quick one night stay but look elsewhere for extended stays.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Marisa, Gestion de l’hôtel
Thank you for taking the time to leave us your review, Josh. We truly appreciate your feedback as we are always looking for ways to improve.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Marisa, Gestion de l’hôtel
Thank you for your feedback.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Marisa, Gestion de l’hôtel
Thank you for feedback!
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Great location in a historic building. Our room was a bit warm and the building is old so there was no real way to get it cooler. Pillows were a little worn out but overall a wonderful stay. The staff was super helpful, the location was unbeatable and the lobby was well furnished/decorated. The bathroom was completely remodeled!
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Krystal, Gestion de l’hôtel
Thank you for your feedback Rachael. I do apologize for not meeting your expectations on your recent visit. We will be working on the concerns you mentioned. However, we do appreciate your kind words about our staff. We hope to see you again soon! once renovation is completed.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Admiral Fell has fallen, and he can’t get up.
There’s a difference between historic and shabby. Unfortunately, this has become the latter. Unusable furniture, broken outlets, the desk taken up by a microwave, no hooks or storage space in the bathroom…I can go on. Also, no security even though it is in a pretty wild area. Non-guests can easily get up to guest floors. Plus, and this trend kills me, if you get to the hotel 2 hours before check in time, they have the nerve to say you can check in early—for $30, even if your room is already made up. To do what…sit on dirty old furniture. And this was all for $300/night. We won’t be Felled again.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Daniel Cruz, Gestion de l’hôtel
Dear Daniel,Thank you for taking the time to complete our online survey regarding your recent stay at Admiral Fell Inn Baltimore Harbor, Ascend Hotel Collection.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.I have shared this information with our Housekeeping and Maintenace team.Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Daniel CruzAssistant General ManagerAdmiral Fell Inn Baltimore Harbor, Ascend Hotel Collection
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Overall, just okay. Very old/run-down property. But very good location close to all the "Happenings" in Fells point and close enough to where we needed to go for game time (M&T Bank Stadium).
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Daniel Cruz, Gestion de l’hôtel
Dear Brian,Thank you for taking the time to complete our online survey regarding your recent stay at Admiral Fell Inn Baltimore Harbor, Ascend Hotel Collection.On behalf of our entire team, I would like to apologize for failing to exceed your expectations.I have shared this information with our team.Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Daniel CruzAssistant General ManagerAdmiral Fell Inn Baltimore Harbor, Ascend Hotel Collection
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Marisa, Gestion de l’hôtel
Thank you for your feedback!
