Note fondée sur 181 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 mars 2024 sur Expedia
Je ne recommande à personne d’aller à cet hôtel. On avait réservé car on offrait le déjeuner selon l’annonce ce qui n’était pas du tout le cas. L’employé est parti à rire quand on lui a demandé à quelle heure était le déjeuner en nous disant qu’il n’y avait pas de déjeuner et que c’était ça les USA. Il y avait plein de vitre cassée dans le stationnement. Les draps étaient propres, mais la chambre était vraiment sale et pas accueillante. On ne se sentait pas en sécurité. Expédia ne devrait même plus offrir cet hôtel.
Commentaires de Gestion de l’hôtel
12 mars 2024 par yogi, Gestion de l’hôtel
We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy.Please accept my sincere apology.I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken.
par Guylène de ste-marthe
Publié le 16 juill. 2017 sur Hotels
bien, bon rapport qualité /prix
par un voyageur
Publié le 1 oct. 2024
This is a low budget motel and probably the last in Laurel that offers smoking rooms. It looked like they were in the process of upgrading the flooring and, indeed, our floors were laminate rather than carpet - a plus in high humidity areas such as Laurel. The room was clean but the amenities were old - the microwave clanked and banged, the fridge froze your food no matter where you set it, and the video quality on the few available cable channels looked to be 480i despite being fed to a small LCD screen. For the price, I really didn't expect more, and it could've been far worse.
There were plenty of places to eat nearby, and the neighborhood was quiet and surrounded by trees.
Commentaires de Gestion de l’hôtel
21 oct. 2024 par YOGI, Gestion de l’hôtel
I'm writing to thank you for taking the time to bring this matter to my attention. We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy.Please accept my sincere apology.I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken.Again, I want to thank you for taking the time to share your concerns with us.We look forward to serving your future lodging needs.Sincerely,
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Quiet
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Facility was in disarray. Trash bags lying out, fixing an air conditioning unit on the balcony and dripping water below. "Breakfast" was an inch of old coffee and a few packages of highly processed convenience foods. Powdered coffee lightener. Rooms were reasonably clean except for the corners in the bathroom.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
par un voyageur
Publié le 11 sept. 2024 sur Expedia
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Yogesh , Gestion de l’hôtel
Thanks
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Yogesh , Gestion de l’hôtel
Thanks
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par YOGI, Gestion de l’hôtel
I'm writing to thank you for taking the time to bring this matter to my attention. Can you please provide your full name and what day you checked inn at this hotel.We accommodate many guests each evening, and we strive to make their stay a satisfying one. The principal goal of our hotel is to provide dependable service to all of our guests at reasonable prices. Consequently, it's disappointing to learn that you're unhappy.Please accept my sincere apology.I want you to know that the comments and suggestions we receive from our guests are taken seriously. They tell us what we're doing right, what we're doing wrong and how we can improve. Your willingness to share your recent experience is genuinely appreciated.Please be assured that the issues you've raised have been addressed, and the appropriate action has been taken.Again, I want to thank you for taking the time to share your concerns with us.We look forward to serving your future lodging needs.
