Ratings based on 925 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Thanks
Posted Oct. 21, 2024 on HotelsGreat
Comment from Hotel Management
Oct. 26, 2024 by Heaven, Hotel Management
Thank you for choosing the Doubletree by Hilton- North Baltimore. We hope to see you again soon!
by A traveller
Posted Oct. 20, 2024 on Hotels
Comment from Hotel Management
Nov. 14, 2024 by Heaven, Hotel Management
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at the Doubletree by Hilton- North Baltimore. We hope to have the pleasure of welcoming you back to our hotel soon.
by A traveller
Posted Oct. 18, 2024 on Expedia
Comment from Hotel Management
Nov. 14, 2024 by Heaven, Hotel Management
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at the Doubletree by Hilton- North Baltimore. We hope to have the pleasure of welcoming you back to our hotel soon.
by A traveller
Posted Oct. 14, 2024 on Expedia
Comment from Hotel Management
Nov. 14, 2024 by Heaven, Hotel Management
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at the Doubletree by Hilton- North Baltimore. We hope to have the pleasure of welcoming you back to our hotel soon.
by A traveller
Posted Oct. 12, 2024 on Expedia
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Comment from Hotel Management
Nov. 14, 2024 by Heaven, Hotel Management
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at the Doubletree by Hilton- North Baltimore. We hope to have the pleasure of welcoming you back to our hotel soon.
by A traveller
Posted Oct. 10, 2024 on Expedia
Comment from Hotel Management
Nov. 14, 2024 by Heaven, Hotel Management
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at the Doubletree by Hilton- North Baltimore. We hope to have the pleasure of welcoming you back to our hotel soon.
by A traveller
Posted Oct. 8, 2024 on Expedia
This hotel advertised a restaurant, but it was only open for a breakfast buffet only (host said that was the only option). I stayed on the weekend and the entire restaurant was closed all Saturday and Sunday night and afternoon. Linens on the bed were not clean along with glasses/ice bucket in the room when I checked in. They were both dirty and had been used. I was too tired after traveling to request another room.
Comment from Hotel Management
Oct. 11, 2024 by Mark Mahoney, GM, Hotel Management
Thank you for sharing your experience. We are very sorry to hear about the issues. We are reviewing your feedback to follow-up with our team. There is no excuse for poor cleanliness with the glasses/ice bucket. Our restaurant is open for breakfast, lunch & dinner every day. We close between lunch & dinner (closed from 2pm - 5pm). We are sorry for any miscommunication during your stay and only having the breakfast buffet available. We are addressing the matters with our team to improve our offerings for the future. We hope you might consider giving us another chance to have you as a guest. Please contact me directly and I would be happy to coordinate a reservation. I spoke with you earlier today about getting you a receipt, so you now have my contact information. Please do let me know if I can coordinate a future reservation for you. Our apologies again.
by A traveller
Posted Oct. 8, 2024 on Hotels
Comment from Hotel Management
Nov. 14, 2024 by Heaven, Hotel Management
Thank you for staying with us here at the Doubletree by Hilton- North Baltimore. We understand how important it is to provide our guests with a comfortable stay experience and we apologize for not meeting this expectation. Your feedback is valuable to us, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back soon.
by A traveller
Posted Oct. 3, 2024 on Expedia
It was a great last-minute stay.
Comment from Hotel Management
Nov. 14, 2024 by Heaven, Hotel Management
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay at the Doubletree by Hilton- North Baltimore. We hope to have the pleasure of welcoming you back to our hotel soon.
by A traveller
Posted Sep. 28, 2024 on Expedia
Great hotel.
Comment from Hotel Management
Sep. 30, 2024 by Mark Mahoney, GM, Hotel Management
Thank you so much for staying with us and your 5 star rating! We look forward to having you as a guest again soon!
