Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Edgar, Thank you for the wonderful rating for DoubleTree by Hilton Hotel Columbia! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Sincerely,Your Guest Services Team at DoubleTree by Hilton Hotel Columbia MD
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Scott, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at DoubleTree by Hilton Hotel Columbia. Thanks for choosing us for your time in the area; we hope to see you again soon.Sincerely,Your Guest Services Team at DoubleTree by Hilton Hotel Columbia MD
par un voyageur
Publié le 24 sept. 2024 sur Expedia
We chose this property because it had a shuttle to the Merriweather Post Pavillion for a concert. The hotel was clean and the staff was wonderful! The shuttle worked out perfectly.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Laura, Thank you for your nice review of DoubleTree by Hilton Hotel Columbia. We are so glad you noticed our dedication to spotless accommodations and thoughtful hospitality. It is excellent to know you could take advantage of our complimentary shuttle service while attending a concert at Merriweather Post Pavillion. This is a great feature that makes our hotel ideal for experiencing all that the city has to offer. We hope you will stay with us again soon.Sincerely,Your Guest Services Team at DoubleTree by Hilton Hotel Columbia MD
par un voyageur
Publié le 22 sept. 2024 sur Expedia
We loved our room. It was clean, very quiet and the bed was super comfortable. Check in was a breeze and the woman was very nice. And to get warm cookies upon checking in was a bonus !
The breakfast was very good too, including the coffee.
I would have liked a room that faced the outside and not the interior of the foyer below and I should have requested a room closer to the ground. My fault as I’m sure they would have accommodated my request to move rooms since they texted me once I got into the room, which I appreciated. It ended up being totally fine though. I will be back to this hotel for future concerts !
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Suzanne, Thank you for your wonderful review of DoubleTree by Hilton Hotel Columbia! We are delighted to hear that you loved your room and found it to be relaxing and comfortable. It is great to know that our hassle-free check-in process, along with the warm cookies, made for a pleasant welcome. We are also pleased you enjoyed our complimentary breakfast. Our team works hard to provide a variety of delicious options to start your day right. We appreciate you sharing your feedback and love knowing you will return soon.Sincerely,Your Guest Services Team at DoubleTree by Hilton Hotel Columbia MD
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Baked muffins for "ContinentalBreakfast" were excellent.
Don't fire that person !
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Fred, We are delighted you had an excellent stay at DoubleTree by Hilton Hotel Columbia. It is wonderful to learn that you enjoyed our complimentary breakfast, most notably baked muffins. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Your Guest Services Team at DoubleTree by Hilton Hotel Columbia MD
par un voyageur
Publié le 20 sept. 2024 sur Expedia
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 17 sept. 2024 sur Hotels
The hotel was poorly lit and humid. Hard to get the room temperature right. Slept terribly.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Your Guest Services Team at DoubleTree by Hilton H, Gestion de l’hôtel
Dear Jared, Thank you for taking the time to share your recent experience. We apologize that the lighting and room conditions did not meet your expectations. Ensuring a pleasant and relaxing environment is our priority, and we regret that we fell short during your stay. We assure you that your comments will be shared with our team for improvement. We hope to have the opportunity to welcome you back for a flawless stay that truly reflects the high standards we strive to uphold.Sincerely,Your Guest Services Team at DoubleTree by Hilton Hotel Columbia MD
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Mary, We appreciate you taking the time to leave your kind rating for DoubleTree by Hilton Hotel Columbia. Your satisfaction is important to us; therefore, we are thrilled to have exceeded your expectations. We hope to see you again soon!Sincerely,Your Guest Services Team at DoubleTree by Hilton Hotel Columbia MD
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Guest Services Team, Gestion de l’hôtel
Dear Olivia, We are delighted with your rating! It's wonderful to know that you enjoyed so much about your time at DoubleTree by Hilton Hotel Columbia. We look forward to serving you again in the future.Sincerely,Your Guest Services Team at DoubleTree by Hilton Hotel Columbia MD
