Note fondée sur 904 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 juin 2024 sur Expedia
Assenceurs a améliorer
Commentaires de Gestion de l’hôtel
15 juin 2024 par Customer Service, Gestion de l’hôtel
François, merci de partager vos réflexions avec nous. L'Embassy Suites Baltimore at BWI Airport est heureux d'apprendre que vous avez apprécié votre séjour dans l'ensemble. Vos commentaires concernant les ascenseurs sont appréciés et nous aideront à nous améliorer davantage. Nous avons hâte de vous accueillir à nouveau bientôt !
par un voyageur
Publié le 7 mars 2022 sur Expedia
La façon dont l’hôtel est fait est magnifique. Le déjeuner compris et Wifi inclus, on aime ça. La chambre était très belle et spacieuse
Commentaires de Gestion de l’hôtel
9 mars 2022 par Customer Service, Gestion de l’hôtel
Merci pour la note incroyable, Julie!
Nous sommes très heureux d'apprendre l'excellent séjour que nous avons pu partager avec vous ! Il est toujours notre priorité absolue de fournir une expérience satisfaisante à tous nos clients. Nous espérons que vous prévoyez de séjourner prochainement à l'Embassy Suites Baltimore de l'aéroport BWI !
Merci encore d'avoir laissé vos commentaires !
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Clean, comfortable and secure. One issue, the heavy metal cover to the air conditioning system came loose and fell against the sink.
It was late when I returned to my room and found it. I took a picture, pushed it back in place, and notified the desk clerk when I checked out.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Customer Service, Gestion de l’hôtel
Belinda, it’s great to know you had a pleasant stay at Embassy Suites Baltimore at BWI Airport. We appreciate you bringing the air conditioning cover situation to our attention during your checkout. Your feedback supports our effort to ensure everything is in top condition for future guests. We're looking forward to welcoming you back in the future.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Nice Hotel
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Customer Service, Gestion de l’hôtel
Lance, we're delighted you loved your experience at Embassy Suites Baltimore at BWI Airport. Thank you for your kind words.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
room was clean, bathroom was very clean, I had clean towels. I love the happy hour with snacks, breakfast buffet is the absolute best of all hotels I've stayed. Furniture has a lot of wear and tear but for the most part the rooms are very very clean.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Customer Service, Gestion de l’hôtel
Belinda, it’s great to know you had a pleasant stay at Embassy Suites Baltimore at BWI Airport. The cleanliness and enjoyable amenities like the happy hour and breakfast buffet made a positive impact on your experience. Attention to details like the furnishings continues to be a focus, and we're always grateful for feedback that helps enhance the guest experience. We're looking forward to welcoming you again!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
We stayed here for a football game and wanted to be close to the stadium. The reason I gave the rankings that I did was because the day we left, we walked towards our car in the parking lot and noticed multiple cars that were vandalized and some cars their tires and rims were stolen. If it wasn't for this issue, my rankings would've been higher. The staff was nice, room clean, breakfast was good, gym great, and the hotel provides a airport shuttle. The only thing was the parking lot issue, which the hotel provides security but it's probably just for the inside of the hotel and not the customers cars parked in the hotels parking lot.
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Customer Service, Gestion de l’hôtel
Jose, thank you for sharing your feedback. It’s great to hear you found the hotel room clean, the breakfast enjoyable, and appreciated the convenience of the airport shuttle. The team members are pleased to know they made a positive impression during your stay. Your feedback is valuable, and the parking concern has been noted.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Wonderful staff
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Customer Service, Gestion de l’hôtel
Clemetine, thank you for staying with us at Embassy Suites Baltimore at BWI Airport. We're delighted to hear our team members made your experience wonderful. We're looking forward to welcoming you back.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Stayed here for an event at Johns Hopkins. Clean room, bedding very comfy. Next to My 1st Rooms Windows a broken loud shaken kitchen air-vent or so, front Staff putted me in an other room, every thing was nice and profession ell handed. Breakfast and Happy Hours Reception were supers.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Customer Service, Gestion de l’hôtel
Hong, we’re delighted you loved your experience at Embassy Suites Baltimore at BWI Airport. It's great to hear that our team was able to assist you promptly, ensuring a comfortable stay. Thank you for mentioning the breakfast and reception; we’re glad you enjoyed them. We hope to welcome you back soon!
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Customer Service, Gestion de l’hôtel
Stacie, thank you for taking the time to rate your experience. Your feedback is important, and you're welcome to share any additional comments as we continually strive to enhance our guests' experience.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Customer Service, Gestion de l’hôtel
Lou, thank you for staying with us at Embassy Suites Baltimore at BWI Airport. We’re delighted you had a pleasant experience and hope to welcome you back soon.
