Note fondée sur 925 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Customer Service, Gestion de l’hôtel
Thank you for the 4-star rating, Carrie!We are delighted to see that you had a wonderful time at Hilton Garden Inn Baltimore White Marsh. We're so glad that you felt nicely accommodated during your stay, and we look forward to a future visit from you!
par un voyageur
Publié le 24 août 2024 sur Expedia
We enjoyed our stay and the staff always greeted us and made us feel welcomed
Commentaires de Gestion de l’hôtel
25 août 2024 par Customer Service, Gestion de l’hôtel
Erika, thank you for staying with us at Hilton Garden Inn Baltimore White Marsh. We're delighted to hear that our team members contributed to your enjoyable stay by making you feel welcomed. We look forward to your next visit!
par un voyageur
Road trip - Etape 1
Publié le 24 août 2024 sur HotelsExcellent accueil avec proposition de services tels que le petit déjeuner ou encore un appel pour le réveil.
Commentaires de Gestion de l’hôtel
25 août 2024 par Customer Service, Gestion de l’hôtel
Adrien, we’re delighted you loved your experience at Hilton Garden Inn Baltimore White Marsh. It’s wonderful to hear that the warm welcome and available services, like breakfast and wake-up calls, enhanced your stay. We look forward to hosting you again!
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Customer Service, Gestion de l’hôtel
Michael, the team appreciates your feedback. It seems like your visit didn’t meet expectations, and your input will inform our efforts to improve the guest experience.
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Customer Service, Gestion de l’hôtel
Maria, thank you for sharing your rating. We're always striving to enhance our guests' experiences and would love any specific feedback you might have. Your insights are valuable to us.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Customer Service, Gestion de l’hôtel
Sylvanus, thank you for staying with us at Hilton Garden Inn Baltimore White Marsh. We look forward to welcoming you back soon.
par un voyageur
Publié le 18 août 2024 sur Hotels
Everything was fine except for the pool not working when we checked in and when we checked out
Commentaires de Gestion de l’hôtel
20 août 2024 par Customer Service, Gestion de l’hôtel
ShaRon, thank you for sharing your experience. The team understands how important amenities are to our guests and regrets any inconvenience you encountered. There is continuous work to ensure that all facilities are up and running smoothly. Please consider visiting again, and the team hopes for a more seamless experience.
par un voyageur
Publié le 12 août 2024 sur Expedia
ITS THE BEST PLACE TO STAY AT WITH ALL MAJOR STORES AND RESTAURANTS AROUND.
I WILL BE BACK
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Service, Gestion de l’hôtel
Tommy, we're thrilled you enjoyed your stay at Hilton Garden Inn Baltimore White Marsh. It's wonderful to know you appreciated the convenient location. We're looking forward to welcoming you back.
par un voyageur
Publié le 11 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Service, Gestion de l’hôtel
Dashawnia, thank you for choosing to stay with us. Your feedback is appreciated, and the team hopes to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Positives: The lobby is nice. The staff was pleasant. The air worked great! Most hotel room air isn’t super cool, so that was a plus! Room was spacious (junior suite).
Negatives:The restroom wasn’t very clean. The shower curtain was visibly dirty, the shower wasn’t clean, the vents were hanging off and had rust, dust in restroom and room, and the shades on the lamps were visibly stained/dirty. The side table for the couch was peeling. Needs an update!
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Customer Service, Gestion de l’hôtel
Kayla, it’s great to know you enjoyed the lobby, the friendly team members, and the effective air conditioning at Hilton Garden Inn Baltimore White Marsh. Your feedback about the restroom and room condition is appreciated and will be addressed. We strive to maintain high standards and will certainly ensure these matters are looked into. Thank you for sharing your thoughts, and we hope to have the opportunity to serve you better next time.
