Note fondée sur 870 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juin 2024 sur Expedia
Je ne peux vraiment donner de commentaire car je suis arrivé vers 02h du matin et juste dormi et ensuite reparti pour l'aeroport. Mais ca a l'air sympa. Situé juste a côté de l'aeroport BWI.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Grace Scott | General Manager, Gestion de l’hôtel
Hi Mohamed,Thank you for sharing your experience with us. We're glad you found our location convenient near BWI Airport. While we understand your short stay limited your experience, we strive to provide a comfortable and pleasant environment for all our guests, regardless of their duration of stay. Should your travels bring you back to the area, we hope to welcome you again for a more extensive experience of our hospitality and amenities. Safe travels!
par un voyageur
Publié le 15 nov. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
17 nov. 2022 par General Manager, Gestion de l’hôtel
Dear Thierry, Thank you for your generous rating. We are glad you had a great stay and enjoyed all aspects of our hotel. We look forward to seeing you again at Holiday Inn Baltimore-BWI Airport. Sincerely,Grace ScottGeneral Manager
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Grace Scott | General Manager, Gestion de l’hôtel
Hi Debra,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
We will definitely stay here again! We were very satisfied with the staff, service, and prices!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Relations Specialist, Gestion de l’hôtel
Hi Christy,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you found our staff and service to your satisfaction, and that our pricing met your expectations. We strive to create a welcoming and comfortable environment for all our guests, and it’s wonderful to know we achieved that for you. We look forward to the opportunity to welcome you back for another great stay!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Very clean, friendly staff, accommodating. Manny the bartender was exceptional!! Would definitely stay again
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Grace Scott | General Manager, Gestion de l’hôtel
Hi Shamaine,Thank you so much for your kind words! We’re delighted to hear that you found our hotel clean and our staff friendly and accommodating. It’s fantastic to know that Manny made such a positive impression with his exceptional service. We truly appreciate your feedback and look forward to welcoming you back on your next visit!
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Grace Scott | General Manager, Gestion de l’hôtel
Hi Scott,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Grace Scott | General Manager, Gestion de l’hôtel
Hello,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Dirk,We are thrilled to hear that you had a fantastic experience with us! We look forward to welcoming you back again soon for another wonderful stay.
par un voyageur
Publié le 13 sept. 2024 sur Expedia
What I didn't like was that I had made our reservations through expedia and you can't change the dates! we had to pay for the extra day even though we did not stay.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Susan,We appreciate your feedback regarding your reservation. For any modification requests with reservations made through third-party platforms, itÔÇÖs best to directly contact them for assistance as their policies may differ. Your understanding in this matter is greatly valued.
par un voyageur
Amazing Hotel
Publié le 11 sept. 2024 sur HotelsThis hotel is amazing. We only stayed here one night, as we were flying out the next morning, but everything was perfect. It was a very short commute to the airport for an early morning flight, beds were very comfortable and the room was really spacious! The bathroom provided lots of counter space too.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Grace Scott | General Manager, Gestion de l’hôtel
Dear Gary, Thank you for your wonderful feedback! We're thrilled you had a great stay with us, even if it was just for one night. It’s fantastic to hear that our convenient location made your early flight easier, and we're delighted that you found the beds comfortable and the room spacious. We’re also glad you appreciated the extra counter space in the bathroom. We hope to have the pleasure of hosting you again in the future!
