Note fondée sur 913 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 déc. 2024
par un voyageur
Publié le 23 sept. 2024 sur Expedia
This hotel needs a lot of tax, not like any other kimpton property I have stayed in. Limited amenities and in unsafe bad neighborhood. Do not stay here
par un voyageur
Publié le 22 sept. 2024 sur Hotels
I booked a King Spa room with jacuzzi tub. When in my room the jets on the tub stopped working. I notified the front desk. They had a tech come check and he confirmed the jets were broken and advised the front desk to give us another room. Front desk obliged and also compensated me with free breakfast in the morning for the inconvenience, which was a nice gesture. When I arrived at the new room, there was a very foul odor coming from inside the room. I noticed the front desk again, which they sent a member of housekeeping to check on my claim. The member of housekeeping confirmed that they too can smell the foul odor. Housekeeping adised the front desk that they too can smell the foul odor and they recommended I change rooms again. I was upgraded this time. When I my new suite, one of the lights control flicker and the carpet leading to the bathroom had carpet nails protruding slightly enough for you to feel them at the bottom of your foot if you step wrong. Management was notified of everything the next day. Management apologized, and advised me to contact Hotels.com, make them aware and they will refund me 50 percent of my stay amount.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
The building is beautiful, the hotel room just ok. My big complaint was the lack of service. We called asking for towels, they said they would bring some in 2 hours, never did. They apparently had a towel shortage, but we didn’t even have enough for one towel/guest.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Staff was very pleasant
par un voyageur
Publié le 9 sept. 2024 sur Expedia
par un voyageur de Philadelphia
Publié le 4 sept. 2024 sur Expedia
While this hotel operates in a grand old building with a marble lobby, the condition is run down, offering saggy mattress, old showers and no dining features. The restaurant on the premises is just not good. The website is a bit deceiving with lots of photos of the harbor but forget views from this place.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
This is an amazing hotel. I was very pleased with my stay.
par un voyageur
Publié le 1 sept. 2024 sur Expedia
