Note fondée sur 1 413 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par KB, Gestion de l’hôtel
Vickie, we appreciate every review. We hope you enjoyed your stay at Lord Baltimore Hotel and will revisit with us again in the future. All the best.
par un voyageur
Publié le 18 août 2024 sur Expedia
Overall it was a good place and well located. Good valet service. The place is well maintained.
Commentaires de Gestion de l’hôtel
19 août 2024 par KB, Gestion de l’hôtel
Francis, it is nice to hear that you found our valet service good and efficient and that you found Lord Baltimore Hotel conveniently located in the city. We hope that you enjoyed the historic charm of this almost 100-year-old Grand Dame hotel. We hope to have you stay with us again the next time you are in the area. All the best.
par un voyageur
Publié le 7 juin 2023 sur Hotels
Tout était parfait sauf le service de valet parking.J’ai attendu 2 heures pour récupérer ma voiture le matin du départ.Noue étions plusieurs dans la même situation
Commentaires de Gestion de l’hôtel
7 juin 2023 par Rosemary, Gestion de l’hôtel
Rejean, please accept my apologies for the inconvenience you experienced during checkout. The delay in retrieving your car was very frustrating for you after a hopefully pleasant stay as our guest. We are looking into ways of improving this process while the valet garage that we use is undergoing massive renovations. Your feedback is very important to us and will be shared with our front office and valet parking staff. I hope that the remainder of your travels this year will meet and far exceed your expectations.
par un voyageur
Publié le 3 janv. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 janv. 2023 par Rosemary, Gestion de l’hôtel
Veronique,Thank you for being our guest and for taking the time to review your stay with us. Please accept our apologies for any service issues that may have affected the quality of your time with us and we hope to welcome you again should your travels bring you back to Baltimore.
par un voyageur
Publié le 11 nov. 2022 sur Hotels
Séjour convenable. Le quartier est correct pour cette ville très dangereuse
Commentaires de Gestion de l’hôtel
14 nov. 2022 par KB, Gestion de l’hôtel
Thierry - Thank you for staying with us. We are happy that you felt safe in the hotel and enjoyed your stay.
par un voyageur
Publié le 1 déc. 2024
Commentaires de Gestion de l’hôtel
2 déc. 2024 par KB, Gestion de l’hôtel
Thank you, Tanya, for this perfect review. We hope you found our staff welcoming and helpful and that your accommodations were comfortable. Until the next time, all the best.
par un voyageur de Stafford
Publié le 28 oct. 2024
Commentaires de Gestion de l’hôtel
28 oct. 2024 par KB, Gestion de l’hôtel
Joanne, we can see that something did not go entirely right during your visit. We want to learn what this is and see if we can fix it to regain your business on future trips to the area. Please reach out to our general manager, Sheila Wiegandt, to discuss this. Thank you and all the best.
par un voyageur
Publié le 22 oct. 2024
Commentaires de Gestion de l’hôtel
23 oct. 2024 par KB, Gestion de l’hôtel
Andria, we value every review. While it seems that we did not meet all of your expectations, we hope you had an enjoyable trip to Baltimore and will try us again so we can turn this into a 5-star review. Safe travels.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Did not have a modern feel, Music in the lobby was good.
Room was not feeling too clean. Most parts of the property smells old.
Commentaires de Gestion de l’hôtel
8 oct. 2024 par KB, Gestion de l’hôtel
Vaughn, we value every review. We are a historic hotel, and many parts of it have been renovated. If there was a problem with your room, we hope that you brought it to the front desk's attention. Please try us again; we would like the chance to turn this 3 into a 5 review. Safe travels.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 oct. 2024 par KB, Gestion de l’hôtel
We appreciate it when guests leave reviews. Thank you, Dennis, for yours. We hope you had an overall positive experience and will try Lord Baltimore Hotel again in the future. All the best.