Note fondée sur 913 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Cheap and clean , very good
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you for taking the time to write about experience at the RED ROOF INN WASHINGTON DC - LAUREL. Fadley, I am happy to hear that you found our hotel to be clean, affordable, and very good. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Fadley, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 12 mai 2023 sur Hotels
The worst hotel ever !! Bathroom very dirty, lot of dirt under the beds, sticky floor….
Commentaires de Gestion de l’hôtel
21 mai 2023 par Adraine Red Roof Management , Gestion de l’hôtel
Dear Marcel, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Washington DC - Laurel. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the lack of cleanliness of the bathroom, beds and sticky floor. Please know that we value your feedback and your comments will be taken into consideration as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank you for sharing your concerns.Sincerely,Adraine Red Roof Management RediResponse Specialist
par un voyageur
Publié le 1 mai 2022 sur Expedia
Emplacement pour autoroute proche quand même silencieux. Propreté en général de l’établissement serait à améliorer.
par un voyageur
Publié le 23 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
16 mars 2020 par EllenA., Gestion de l’hôtel
We appreciate you taking the time to share your experience at the Red Roof Inn Laurel. We're glad you enjoyed your stay. Thanks again!
par un voyageur
Publié le 10 mai 2019 sur Hotels
Odeur nauséabonde d'urine de chien dans la chambre, très désagréable. Sol de la chambre qui colle sous les chaussures..
par un voyageur
Publié le 30 déc. 2018 sur Hotels
par un voyageur
Très bon rapport qualité / prix pour la région
Publié le 3 août 2018 sur Hotelsun peu loin de Washington (merci le GPS) mais à ce prix (environ 60€ par nuit cela semble très peu cher pour la région) que demander de plus ? un petit déjeuner en plus du café offert, ( nota : il y a un Dunkin Donut à 50 m)
par un voyageur
Parfait
Publié le 4 janv. 2018 sur HotelsSuper fun
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Hello Sophia,Thank you for taking a moment to complete our survey regarding your recent stay at the Red Roof Inn Washington DC - Laurel. I'm so glad we earned your 4/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Jerome. The staff and I at the Red Roof Inn Washington DC - Laurel appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist
