Note fondée sur 385 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The breakfast was very good. Check in & oug was fast. Staff was courteous.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Customer Service, Gestion de l’hôtel
Jayne, thank you for staying with us at Residence Inn Arundel Mills BWI Airport. It’s wonderful to hear you enjoyed our breakfast and experienced a quick and smooth check-in and check-out process. Our team members always aim to provide courteous service, and we're glad you appreciated it. We look forward to welcoming you back in the future.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
One night stay. No issues
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Operations Supervisor, Gestion de l’hôtel
Thank you for the kind words. We look forward to seeing you in the future.
par un voyageur
Publié le 26 août 2024 sur Expedia
Convenient, I have been there several time and you're now charging for parking, never had thst before
Commentaires de Gestion de l’hôtel
27 août 2024 par Customer Service, Gestion de l’hôtel
Barbara, it's great to know you found the location convenient and continue to return to Residence Inn Arundel Mills BWI Airport. The parking arrangements have been adjusted to enhance the service offerings. We appreciate your understanding and look forward to your next visit.
par un voyageur
Publié le 25 août 2024 sur Hotels
Our stay was wonderful we will come again everyone was very happy and friendly. Our suite was very clean. Thank you so much
Commentaires de Gestion de l’hôtel
26 août 2024 par Customer Service, Gestion de l’hôtel
Thanks for the amazing rating, Shirley!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Residence Inn Arundel Mills BWI Airport!
par un voyageur
Publié le 18 août 2024 sur Expedia
Needs painting in a lot of areas and more cleanliness in public areas
Commentaires de Gestion de l’hôtel
18 août 2024 par Operations Supervisor, Gestion de l’hôtel
Thank you for your review. We try for excellence at our hotel. We do have a refurbishment planned for later this year. We hope you come visit our hotel again to see the changes.
par un voyageur
Publié le 18 août 2024 sur Expedia
Could use some updating with chipping paint and other cosmetic features such as worn rugs and overall cleanings especially in public areas of the hotel
Commentaires de Gestion de l’hôtel
18 août 2024 par Operations Supervisor, Gestion de l’hôtel
Thank you for your review. We try for excellence at our hotel. We do have a refurbishment planned for later this year. We hope you come visit our hotel again to see the changes.
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Customer Service, Gestion de l’hôtel
Connie, thank you for staying with us at Residence Inn Arundel Mills BWI Airport. We're delighted to see your positive rating and hope you had a wonderful experience. We look forward to welcoming you back soon!
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Customer Service, Gestion de l’hôtel
Hirokazu, it's wonderful to hear you had a great time at Residence Inn Arundel Mills BWI Airport. We're looking forward to welcoming you back in the future!
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 août 2024 par Customer Service, Gestion de l’hôtel
Thank you for the fantastic rating, Beth!We strive to make all of our guests feel welcome and relaxed during their time at Residence Inn Arundel Mills BWI Airport! We can't wait to see you again soon.
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Customer Service, Gestion de l’hôtel
Conchita,Thank you for staying with us at Residence Inn Arundel Mills BWI Airport. We're thrilled to see your positive rating and are glad you had a great experience. We look forward to welcoming you back soon!
