Note fondée sur 801 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mai 2024 sur Expedia
Very kind people at this hotel. Very clean and calm!
Commentaires de Gestion de l’hôtel
14 mai 2024 par HotelMgmt, Gestion de l’hôtel
It's wonderful to hear that you had such a pleasant experience at the Residence Inn by Marriott Baltimore at The Johns Hopkins Medical Campus, Luis! Knowing that you found the team warm and welcoming and the hotel environment clean and calm is truly heartening. We strive to create a peaceful atmosphere for all our guests, and it sounds like we succeeded during your visit. We look forward to welcoming you back soon for another serene and enjoyable stay.
par un voyageur
Publié le 8 sept. 2018 sur Expedia
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotelmgmt, Gestion de l’hôtel
We are delighted we made such a great impression on you! Thank you, please visit again soon.
par un voyageur
Publié le 23 août 2024 sur Expedia
Great rooms, rooftop view is exellent and great staff! Have stayed here 2 times never disappoints.
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotelmgmt, Gestion de l’hôtel
It's wonderful to hear that your stays at Residence Inn by Marriott Baltimore at The Johns Hopkins Medical Campus have consistently been enjoyable! The great rooms and excellent rooftop view certainly add to the experience, and it's fantastic to know that the team made a positive impression each time. Thank you for your continued trust in us, and we look forward to welcoming you back for many more excellent stays!
par un voyageur
Publié le 22 août 2024 sur Expedia
Housekeeping was not that good.
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotelmgmt, Gestion de l’hôtel
It's concerning to hear that the housekeeping service didn’t meet expectations during your stay. A clean and well-maintained room is a fundamental part of a comfortable experience, and it’s disappointing that this wasn’t fully provided. Your feedback is important, and it will be addressed to ensure that improvements are made. Thank you for bringing this to attention, and hope that future stays will be more in line with the standards you deserve.
par un voyageur
Publié le 22 août 2024 sur Expedia
Staff was really friendly and helpful, especially the breakfast crew. Valet service was
was good, but a bit expensive for overnight parking. There is a lot of places to eat within walking distance
Commentaires de Gestion de l’hôtel
24 août 2024 par Hotelmgmt, Gestion de l’hôtel
It's great to hear that our charming team, particularly the breakfast crew, made a positive impact on your stay at Residence Inn by Marriott Baltimore at The Johns Hopkins Medical Campus. The convenience of having dining options within walking distance adds to the appeal of the location. While the valet service was appreciated, it's understandable that the cost for overnight parking did not meet your expectations. Your feedback is much appreciated, and we’re glad that overall, your experience was a good one. Looking forward to welcoming you back in the future!
par un voyageur
Publié le 14 août 2024 sur Expedia
Malo
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotelmgmt, Gestion de l’hôtel
It's truly concerning to hear that the stay at Residence Inn by Marriott Baltimore at The Johns Hopkins Medical Campus fell short of expectations. The goal is always to provide a positive and comfortable experience, and it’s clear that this wasn’t achieved during the visit. Please know that the feedback is taken seriously and will be used to make necessary improvements. It would be appreciated if given another chance to provide the quality stay that every guest deserves. Hope to welcome you back for a much-improved experience in the future.
par un voyageur
Publié le 11 août 2024 sur Expedia
Really enjoyed the chicken breast meal. I had the mac and cheese and that was also so good. The sauce on the chicken was delicious.
Only issue was the front desk person did not tell us that you need to use your key to go up in the elevators and the location for breakfast.
Commentaires de Gestion de l’hôtel
15 août 2024 par Hotelmgmt, Gestion de l’hôtel
Thank you, William, for the glowing 5 out of 5! It’s fantastic to hear that you loved the chicken breast and mac and cheese. It sounds like the meal hit the spot! We apologize for the confusion with the elevator key card and breakfast location. We’ll be sure to remind our front desk team to share those details more clearly. We’re glad the delicious food made up for it, and we look forward to serving you again soon here at Residence Inn Baltimore at The Johns Hopkins Medical Campus!
par un voyageur
Publié le 7 août 2024 sur Expedia
The hotel was very close to John’s Hopkins Hospital, that made things very convenient for my son’s surgery.
Commentaires de Gestion de l’hôtel
12 août 2024 par HotelMgmt, Gestion de l’hôtel
Thank you, Vernon, for sharing your experience. We're glad to hear that the close proximity of Residence Inn by Marriott Baltimore at The Johns Hopkins Medical Campus made things a bit easier for you during your son's surgery. Our thoughts are with you, and we truly hope everything went well. If you find yourself needing to stay with us again, we’ll be here to provide a comfortable and caring environment during such important moments. Wishing your son a smooth and speedy recovery.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Hotelmgmt, Gestion de l’hôtel
There is nothing better than earning a perfect score from a valued guest! Thank you and we hope to see you again soon.
