Note fondée sur 807 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 mai 2024 sur Expedia
Very kind people at this hotel. Very clean and calm!
Commentaires de Gestion de l’hôtel
14 mai 2024 par HotelMgmt, Gestion de l’hôtel
It's wonderful to hear that you had such a pleasant experience at the Residence Inn by Marriott Baltimore at The Johns Hopkins Medical Campus, Luis! Knowing that you found the team warm and welcoming and the hotel environment clean and calm is truly heartening. We strive to create a peaceful atmosphere for all our guests, and it sounds like we succeeded during your visit. We look forward to welcoming you back soon for another serene and enjoyable stay.
par un voyageur
Publié le 8 sept. 2018 sur Expedia
par un voyageur
Publié le 21 sept. 2024 sur Hotels
The Inn's most attractive feature is its proximity to Johns Hopkins. Otherwise, the facility is no more than adequate, though it is quite expensive, not to mention the $42/night parking fee. Even so, it is thinly staffed at best. During my stay, the restaurant closed at 8 pm, though it was supposed to be open till 10 pm. We had to order from the downstairs bar. There were S&P shakers in the rooms, but they were empty. There are no cups in the bathrooms. The foam pillows are old and undersized. The hot water, at least in our room, took several minutes to arrive. In sum, this is a pricey yet old, tired facility.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotelmgmt, Gestion de l’hôtel
We appreciate your feedback and regret that certain aspects of your stay did not meet expectations. While our proximity to Johns Hopkins is certainly a valued feature, we understand that you experienced some inconveniences with our amenities and services. The issues with restaurant hours, room amenities, and water temperature are concerning, and your insights will help us address these areas for improvement. We aim to provide a higher level of service and comfort, and we hope you will give us another opportunity to offer a more fulfilling experience in the future.
par un voyageur
Publié le 19 sept. 2024 sur Hotels
We got there late and checked out early. The room was just lovely and the bed comfortable. It was very clean. However, the deadbolt on my door did not work, which was very upsetting. I used some hangers to Jimmy. It closed. Also the hallway smelled as if they hadn’t recently had a fire or somebody was burning rubber. It was just awful.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotelmgmt, Gestion de l’hôtel
We are pleased to hear that you found the room to be lovely, clean, and the bed comfortable. However, it is concerning to learn about the issues you experienced with the deadbolt and the hallway smell. This is not reflective of the high standards we strive to maintain, and your feedback is invaluable as we address these matters. We deeply regret any discomfort you felt, and we hope to have the opportunity to provide a more seamless experience on your next visit.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
I am very happy with Expedia.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotelmgmt, Gestion de l’hôtel
It is truly delightful to know that your experience with Expedia for your stay at Residence Inn by Marriott Baltimore at Johns Hopkins Medical Campus exceeded expectations. We hope that your time with us reflected the same level of excellence, and we eagerly await the opportunity to welcome you back for another exceptional stay.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
The servce
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotelmgmt, Gestion de l’hôtel
It is always wonderful to hear that the service at Residence Inn by Marriott Baltimore at Johns Hopkins Medical Campus stood out during your stay. Our team takes pride in providing attentive and thoughtful care to each guest. We look forward to welcoming you back for another exceptional experience in the future.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Staff have been fantastic since checkin... Flexible and family friendly valet and breakfast staff! Late minute booking with family inintensive care. We loved the kitchenettes and accessibility features. Thanks to the checkin staff for getting our family on the same floor too
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Hotelmgmt, Gestion de l’hôtel
It is truly rewarding to know that our team was able to provide support and flexibility during such a critical time. Our staff strives to create a welcoming environment, and knowing that the valet, breakfast team, and check-in staff helped make your stay here at Residence Inn by Marriott Baltimore at Johns Hopkins Medical Campus a bit smoother brings us great pride. We are glad the kitchenettes and accessibility features added to your comfort, and we are always here to ensure that your family feels at ease. We hope to welcome you back under more relaxed circumstances.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Every employee we encountered was wonderful!
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Hotelmgmt, Gestion de l’hôtel
It’s fantastic to hear that every staff member you interacted with made such a positive impression! The team at Residence Inn by Marriott Baltimore at The Johns Hopkins Medical Campus strives to create a welcoming atmosphere, and it's great to know they succeeded. We look forward to welcoming you back for another wonderful stay!
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotelmgmt, Gestion de l’hôtel
We are delighted we made such a great impression on you! Thank you, please visit again soon.
par un voyageur
Publié le 23 août 2024 sur Expedia
Great rooms, rooftop view is exellent and great staff! Have stayed here 2 times never disappoints.
Commentaires de Gestion de l’hôtel
27 août 2024 par Hotelmgmt, Gestion de l’hôtel
It's wonderful to hear that your stays at Residence Inn by Marriott Baltimore at The Johns Hopkins Medical Campus have consistently been enjoyable! The great rooms and excellent rooftop view certainly add to the experience, and it's fantastic to know that the team made a positive impression each time. Thank you for your continued trust in us, and we look forward to welcoming you back for many more excellent stays!
