Note fondée sur 1 210 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Belle surprise a Baltimore
Publié le 2 août 2023 sur HotelsLes matelas pourraient etre changes
Gros efforts a faire au restaurant !!
Mais la situation de l’hotel sur le port interieur vaut de l’or
Commentaires de Gestion de l’hôtel
2 août 2023 par Royal Sonesta, Gestion de l’hôtel
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.
par un voyageur de Saint Roch de Richelieu
Publié le 23 mai 2022 sur Expedia
Très bien situé mais staff d'accueil totalement inadéquat
Commentaires de Gestion de l’hôtel
10 juin 2022 par Royal Sonesta, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!
Sincerely,
The Royal Sonesta Team.
par un voyageur de philadelphia
Publié le 29 déc. 2024
Nice place on the inner harbor.
par un voyageur
Publié le 17 déc. 2024
Commentaires de Gestion de l’hôtel
17 déc. 2024 par Royal Sonesta, Gestion de l’hôtel
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,The Royal Sonesta Team.
par un voyageur de Merrick
Publié le 27 nov. 2024
Great location in downtown baltimore, near the baseball and football stadium, with lots of dining options.
Commentaires de Gestion de l’hôtel
29 nov. 2024 par Royal Sonesta, Gestion de l’hôtel
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.
par un voyageur
Publié le 12 nov. 2024
I believe the Ice Maker needed to be cleaned, there was mold build-up and my wife got sick and I think it was from the Ice...I did not see it till I and my son who are AC/Refrig business saw the mold build-up. Please have maint completed at this property in order not to have other people get sick!! The Clean staff need to clean the rooms better, both rooms we occupied were not that clean. Service at the restaurant was great and the staff in the lobby were great.
Commentaires de Gestion de l’hôtel
14 nov. 2024 par Royal Sonesta, Gestion de l’hôtel
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Royal Sonesta Team.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Royal Sonesta, Gestion de l’hôtel
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
convenience to shopping and inner harbor activities
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Royal Sonesta, Gestion de l’hôtel
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Royal Sonesta, Gestion de l’hôtel
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Royal Sonesta, Gestion de l’hôtel
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,The Royal Sonesta Team.
