Note fondée sur 905 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,3 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 mars 2017 sur Hotels
Parfait pour une nuit en route. Chambre sans tapis, c'est bien! Manque juste un séchoir dans la salle de bain!
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par GM, Gestion de l’hôtel
On behalf of our entire team, I would like to apologize for failing to exceed your expectations .We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.
par un voyageur
Publié le 16 août 2024 sur Expedia
Love the convenience of the location
Commentaires de Gestion de l’hôtel
19 août 2024 par GM, Gestion de l’hôtel
Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.
par un voyageur
Would not pick this hotel
Publié le 11 août 2024 sur HotelsI booked a room and when I arrived, the desk clerk stated they were sild out. Not a very friendly clerk I might add.
Commentaires de Gestion de l’hôtel
14 août 2024 par General Manager, Gestion de l’hôtel
Dear Guest,We apologize for the concerns you had from your stay with us. Friendly Staff and great service mean the world to our guests and Our guest's satisfaction is our priority. We hope to use your feedback as an opportunity to grow and host you again once we have addressed those concerns properly
par un voyageur
Publié le 11 août 2024 sur Expedia
No
Commentaires de Gestion de l’hôtel
14 août 2024 par General Manager, Gestion de l’hôtel
Dear Benedict, We're grateful to hear your stay with us has been great! Rest assured we will share this success with our team and use it to provide all guests with the same experience. Thank you for your feedback.
par un voyageur de Baltimore
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par General Manager, Gestion de l’hôtel
Dear Avon, We're grateful to hear your stay with us has been great! Rest assured we will share this success with our team and use it to provide all guests with the same experience. Thank you for your feedback.
par un voyageur
Publié le 9 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par General Manager, Gestion de l’hôtel
Dear Adri,Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites Baltimore White Marsh - Nottingham.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with our team to better handle these types of situations differently in the future. Feedback from our valued guests is always important to us.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
par un voyageur
Publié le 9 août 2024 sur Expedia
I was put on the 4th floor, the first room they wanted me to see looked like somebody was just laying in the bed, the chairs etc looked very dirty. My room keys weren’t working had to get it changed about 3 times. Asked for linen change & they said I have to come downstairs. There was no proper room service.
Commentaires de Gestion de l’hôtel
14 août 2024 par General Manager, Gestion de l’hôtel
Dear Adri,We apologize for the concerns you had from your stay with us. Our guest's satisfaction is our priority. We hope to use your feedback as an opportunity to grow and host you again once we have addressed those concerns properly
par un voyageur
Publié le 9 août 2024 sur Expedia
Nothing
Commentaires de Gestion de l’hôtel
14 août 2024 par General Manager, Gestion de l’hôtel
Dear Bryant,We apologize for the concerns you had from your stay with us. Our guest's satisfaction is our priority. We hope to use your feedback as an opportunity to grow and host you again once we have addressed those concerns properly
par un voyageur
Publié le 7 août 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
8 août 2024 par General Manager, Gestion de l’hôtel
Dear Karen,We apologize for the concerns you had from your stay with us. Our guest's satisfaction is our priority. We hope to use your feedback as an opportunity to grow and host you again once we have addressed those concerns properly.
