Note fondée sur 916 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,3 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 mars 2017 sur Hotels
Parfait pour une nuit en route. Chambre sans tapis, c'est bien! Manque juste un séchoir dans la salle de bain!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
It was ok
Commentaires de Gestion de l’hôtel
10 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Faith, We're grateful to hear your stay with us has been great! Rest assured we will share this success with our team and use it to provide all guests with the same experience. Thank you for your feedback.
par un voyageur
Look else where
Publié le 6 oct. 2024 sur HotelsSystem was messed up n they had 30 ppl to check in n only 4 rooms
Commentaires de Gestion de l’hôtel
10 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Thomas,We apologize for the concerns you had with reservations and availability with us. Our guest's satisfaction is our priority. We hope to use your feedback as an opportunity to grow and host you again once we have addressed those concerns properly.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
The elevator is always a issue at these hotels. I don't like that the room is not cleaned until you check out and no refund. I had a hole in my bathroom door. I also had to buy pots and dishes. This information should be listed on the website especially if the elevator is out. This is the 2nd time I have used one of these properties and the elevator was not working.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Patria,We apologize for the concerns you had from your stay with us. Our guest's satisfaction is our priority. We hope to use your feedback as an opportunity to grow and host you again once we have addressed those concerns properly.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
This property is a scam!!! They will asked for a $100 incidental fee and used that to charge you for another night even though you just stayed for a night. Scammers!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par General Manager, Gestion de l’hôtel
Dear MarkWe apologize for the concerns you had from your stay with us. Our guest's satisfaction is our priority. We hope to use your feedback as an opportunity to grow and host you again once we have addressed those concerns properly.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Property needs to be cleaned hire an exterminator!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par General Manager, Gestion de l’hôtel
Dear Anna,We apologize for the concerns you had from your stay with us. Our guest's satisfaction is our priority. We hope to use your feedback as an opportunity to grow and host you again once we have addressed those concerns properly.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
TV cable was not provided for a one night stay. Floors were not clean.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par GM, Gestion de l’hôtel
We pride ourselves in maintaining the highest standards for creating an exceptional guest experience! We are usually known for our great customer service and attention to detail in everything that we do. Our reputation is not something we choose to hide behind but is a benchmark to ensure continued improvement in the future.
par un voyageur
No elevator. Therefore, not for elderly patrons.
Publié le 23 sept. 2024 sur HotelsI called to make certain alll was well s since I was arriving so late.
When I arrived, I was told there was no elevators and my room would be on the 2nd floor. 26 steps and 26 steps down. I ended up cancelling my stay. I would not be able to make flight up and down with my leg problem.
I suppose this hotel is not for the elderly. Also, it is illegal not to have an elevator especilally due the ADA. Americans with Dissabities Act.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Hello Toni,We apologize that we were not able to accommodate your needs during your stay with us. Please be certain that your feedback helps us to improve and is not take lightly. We will continue to strive to make comfort for all of our guests and you alike. we hope for the opportunity to host you again once those concerns have been addressed.
par un voyageur
Publié le 16 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Timothy,We apologize for the concerns you had from your stay with us. Our guest's satisfaction is our priority. We hope to use your feedback as an opportunity to grow and host you again once we have addressed those concerns properly.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Elevator broken should be some money off for that
Commentaires de Gestion de l’hôtel
16 sept. 2024 par General Manager , Gestion de l’hôtel
Dear Stephen,We would like to apologize for the concerns you have experienced during your stay with us and are working toward a solution that will keep our loyal guests returning. Thank you for your valued feedback as we make these changes and we wish you safe travels
