2/10 – Terrible
Voyageur vérifié
28 sept. 2024
Points faibles : Service et personnel
Disappointing Stay
We recently stayed for a rare night away without our young children, but sadly, the experience was extremely disappointing. We were allocated room number 7, which we were told was the "best" room in the hotel. However, being at the front of the building with single-glazed windows, the noise was unbearable. A private party was going on, with loud shouting/banging continuing late into the night. To make matters worse, the sounds of cars and beeping horns outside were constant. At around 6am, the noise from delivery lorries was excessive, making it impossible to rest.
The dinner was equally disappointing. I ordered a vegan bean burger, which tasted as if it had been bought frozen from a supermarket, and the chips seemed the same. The meal was so unsatisfactory that I barely touched it, yet the waiter didn't even ask why. Due to a private booking, we had to eat in the bar, where the music was blaring over the speakers. I requested they turn it down because it was simply awful, but breakfast the next morning was no different—horrible music, and no decent vegan options other than fried bread and beans.
Overall, this was a huge letdown. We had been looking forward to a relaxing evening and a good meal, but it was anything but. I certainly won't be returning and would not recommend this hotel to others.
Voyageur vérifié
Séjour de 1 nuit en septembre 2024
