Note fondée sur 311 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 mai 2024 sur Expedia
Na
Commentaires de Gestion de l’hôtel
27 mai 2024 par zamre, Gestion de l’hôtel
Hi Mr Nazir,Thank you for your valuable feedback! You're most welcome to visit us again.
par un voyageur
Publié le 29 avr. 2024 sur Expedia
Good value
Commentaires de Gestion de l’hôtel
2 mai 2024 par zamre, Gestion de l’hôtel
Thank you for your feedback, Mr Hock Thye. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.
par un voyageur
Publié le 19 avr. 2024 sur Hotels
Toilet bowl full of yellowish stain. Bathing area slippery with algae on the side. Bedsheet Pillow have to change 3 time as all so call clean sheets have bloodstains on it.
Receptionist are friendly and helpful
Commentaires de Gestion de l’hôtel
24 avr. 2024 par zamre, Gestion de l’hôtel
Hi Mr Raven, We are really sorry that you were disappointed with housekeeping! We do realize the importance of a clean room, especially when you're travelling. We assure you that your feedback is shared with our housekeeping department, and they are working on improvising.
par un voyageur de Petaling Jaya
Publié le 28 févr. 2024 sur Expedia
Lack of maintenance, the aircon very noisy, all window being sealed cannot open. The towels given are dirty, has stain on it. Breakfast has very limited options.
Commentaires de Gestion de l’hôtel
3 mars 2024 par zamre, Gestion de l’hôtel
Thank you for sharing your experience, Mr/Ms Lit Phen,. We're sorry to hear that you did not have a good time at Amansari Hotel Desaru. We always like to ensure that our guests have the best time when they visit us. We'd be glad if you give us one more chance to provide better experience.
par un voyageur
Publié le 25 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 mars 2024 par zamre, Gestion de l’hôtel
Hi Ms Shirleen,Thank you for your valuable feedback! You're most welcome to visit us again.
par un voyageur
3D2N Family Vacation during CNY
Publié le 19 févr. 2024 sur HotelsWe booked and stayed in the family suite. It comes with a king bed and a sofa bed (able to sleep 2). The condition in our room was good enough for us. All the necessities are available and clean. The housekeeping team is excellent. Whenever we need anything from them, they will send to us without fail. The front desk's service is also excellent. Breakfast was delicious even when there is lack of variety.
The only setback is the corridor which will fill with echo is anyone speaks loudly.
Location wise, it is just next to many F&B outlets. We were spoilt for choice when it comes to lunch and dinner.
Commentaires de Gestion de l’hôtel
3 mars 2024 par zamre, Gestion de l’hôtel
Thank you for your feedback. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.
par un voyageur
Publié le 28 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 janv. 2024 par zamre, Gestion de l’hôtel
Hi Mr Fung Wang, thank you for taking the time and sharing your feedback regarding your stay! We're glad that we could make your stay fantastic at Amansari Hotel Desaru. We'd be happy to serve you again with the same awesomeness next time you visit Amansari Hotel Desaru.
par un voyageur
Publié le 9 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
22 déc. 2023 par zamre, Gestion de l’hôtel
Thank you for your feedback, Mr/Ms Judith. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.
par un voyageur
Publié le 12 nov. 2023 sur Hotels
Bed is quite comfortable and room was clean. However there is no hair dryer provided in the room. We were allocated a room with connecting door and the sound insulation was very bad. We could hear people talking. We were woken up in the early morning because the neighbouring room's alarm clocks kept ringing from 4 am to 6 plus am till we had to call the reception.
Commentaires de Gestion de l’hôtel
16 nov. 2023 par zamre, Gestion de l’hôtel
Hi,We appreciate your feedback! We would be grateful if you give us an opportunity to make amends and improve your experience during your next stay.
par un voyageur
Publié le 4 nov. 2023 sur Expedia
Comfortable and clean. Well kept.
Commentaires de Gestion de l’hôtel
5 nov. 2023 par zamre, Gestion de l’hôtel
Thank you for your feedback, Ms Sebrina. We'd love to host you the next time you visit Amansari Hotel Desaru and share our location with your friends and family as well.
