Note fondée sur 37 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,5 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Peter, Gestion de l’hôtel
Dear Chi Leng Jessica,Thank you so much for your perfect 10 out of 10 rating on Hotels.com! We're delighted to know that you had such a fantastic experience at Anantara Desaru Coast Resort & Villas. Your feedback truly means the world to us, and we're thrilled that we were able to meet your expectations. We look forward to welcoming you back for another exceptional stay!Warm regards,Peter WagnerResort Manager
par un voyageur
Publié le 12 avr. 2024 sur Hotels
par un voyageur de SINGAPORE
Publié le 8 avr. 2024 sur Expedia
A great choice for a short stay in Desaru. Rooms are very comfortable and spacious with large bathrooms and balconies. Pool and beach areas are beautiful and relaxing. Good variety of food at breakfast, service in the restaurants and bars was friendly but often rather slow. Limited dining options on site and not much else in the area other than a few other hotels and the golf course.
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Christian Gerart, Gestion de l’hôtel
Dear DanielGreetings from Anantara Desaru. It is with great pleasure to receive your excellent rating and constructive and complimenting feedback following your recent stay with us. I trust you have been able to enjoy the serene vibe in the hotel as well the hotel facilities. Thank you for sharing your feedback on the drawback on the service for which I sincerely apologize. Rest assured I already addressed your comments with our team to take measures improving on those aspects for your future visits. We look forward seeing you again the next time when you come back to Desaru. Best regardsChristian GerartGeneral Manager
par un voyageur
Publié le 1 avr. 2024 sur Hotels
par un voyageur
Publié le 22 mars 2024 sur Hotels
Excellent stay.
par un voyageur
Publié le 11 mars 2024 sur Hotels
par un voyageur
Great service provided
Publié le 9 mars 2024 sur HotelsThe room cleanliness and hotel service were excellent. However, the room aircon was not strong, managed to get the Technician to adjust for us.
If the room comes with complimentary minibar will be a bonus point (it is quite common for a luxury hotel).
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Christian Gerart, Gestion de l’hôtel
Dear TRavellerGreetings from Anantara Desaru.On behalf of our associates, I thank you for having shared your excellent experiences of your recent trip on with us and the travel community on this platform. I am delighted that overall your stay was great and you enjoyed the facilities and the service. Please accept my sincere apologies that not all aspects were flawless but I trust that our team has addressed your concerns in a timely and professional manner. We are looking forward welcoming you back the next time when your travel plan brings you back to Desaru. Best regardsChristian GerartGeneral Manager
par un voyageur
Publié le 25 déc. 2023 sur Hotels
par un voyageur
Publié le 15 déc. 2023 sur Expedia
par un voyageur
Publié le 6 déc. 2023 sur Hotels
