Note fondée sur 672 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,6 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
hotel moyen peut mieux faire
Publié le 22 août 2016 sur HotelsHotel vieillissant mais les chambres sont correctes et à peu près propres, le waterpark ne vaut pas le détour sauf si vous avez moins de 10 ans
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par LOTUS DESARU TEAM, Gestion de l’hôtel
Dear Mr/ MrsThank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Desaru Beach Resort & Spa
par un voyageur
Publié le 7 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 juill. 2024 par LOTUS DESARU TEAM, Gestion de l’hôtel
Dear Mr/ MrsThank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Desaru Beach Resort & Spa
par un voyageur
Publié le 18 juin 2024 sur Expedia
Good place for family as there are activities for all ages.
However, housekeeping does not come in everyday. Cleanliness can be improved. One of the air con is not working and nothing was done after we informed the management.
Commentaires de Gestion de l’hôtel
19 juin 2024 par LOTUS DESARU TEAM, Gestion de l’hôtel
Dear Mr/ Mrs Sylvia,Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Desaru Beach Resort & Spa
par un voyageur
Publié le 11 juin 2024 sur Expedia
Inconvenience place to travel around....
Commentaires de Gestion de l’hôtel
14 juin 2024 par LOTUS DESARU TEAM, Gestion de l’hôtel
Dear Mr/Mrs Kok Peng,Thank you for your valuable feedback and comments,Your feedback / comment is extremely valuable to us, for continuous service improvement and ensure all our guests have pleasant experience.It has been a pleasure having you with us and looking forward to welcoming you again.In the meantime, please do not hesitate to call or email us for your future reservation and will ensure the next trip will be a Memorable Experience during your stay with Lotus Desaru Beach Resort and Spa.Have A Wonderful Day,Thank you & be well,TEAM,Lotus Desaru Beach Resort & Spa
par un voyageur de Singapore
Publié le 10 juin 2024 sur Expedia
It's a self contained resort. Rooms are big and clean. Plenty of activities, ie; water sports, archery, paintball, gym, pool tables, PS room......
There are 3 restaurants, convenient store and cafe for your daily needs.
Good breakfast spread with ample seatings.
The best thing is the service and friendly staff!
Commentaires de Gestion de l’hôtel
14 juin 2024 par LOTUS DESARU TEAM, Gestion de l’hôtel
Dear Mr/ Mrs Loga,Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Desaru Beach Resort & Spa
par un voyageur
Review of family vacation at Lotus Resort Desaru
Publié le 9 juin 2024 sur HotelsGood experience. The check in took longer than I liked but it's not too big a deal. The first lift was a bit confusing as we went to the wrong floor and had to take the stairs.
Rooms were spacious and clean. Not the newest of conditions. Couple of aircons were not working perfectly. You had to manually open the louver as they remained shut even after turning the aircon on.
Whenever my kids showered at the common bathroom, the water will flow out of the shower area and flood the floor of the bathroom, due to the odd placements of two gaps in the tiles. My eldest had to resort to blocking the gaps with her beach toys to stop the water from flowing out.
Restaurants were nice. Food was good. Pricing was ok. Pretty much resort kinda pricing.
Our family tried the seasports on our 3rd day there. Nice experience but felt a bit rushed by the crew. Perhaps they had to quickly turnover the equipments to cater for other guests.
Overall, will I stay there again? Yes.
Is it a place that I must visit again? No
Commentaires de Gestion de l’hôtel
10 juin 2024 par LOTUS DESARU TEAM, Gestion de l’hôtel
Dear Mr/Mrs NelsonThank you for choosing Lotus Desaru Beach Resort & Spa, as your ideal holiday destination.We sincerely appreciate your quality comments and feedback. Your comments and feedback are immensely valuable to us and we have forwarded your comments to the relevant department heads, for their potential areas of improvement and continuously deliver quality services, plus ensure all our guests’ have a Memorable Experience staying with us. We look forward to welcome you and your family again to Lotus Desaru Beach Resort, an ideal resort for a holiday gateway.Have an Inspiring Day,Thank you & be well,TEAM,Lotus Desaru Beach Resort & Spa
par un voyageur
Publié le 8 juin 2024 sur Expedia
Nil
Commentaires de Gestion de l’hôtel
10 juin 2024 par LOTUS DESARU TEAM, Gestion de l’hôtel
Dear Mr/ Mrs ElenaThank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Desaru Beach Resort & Spa
par un voyageur
Impressive Resort
Publié le 7 juin 2024 sur HotelsExcellent place for a family vacation. Lots of facilities and activities. The room is big and spacious.
Commentaires de Gestion de l’hôtel
8 juin 2024 par LOTUS DESARU TEAM, Gestion de l’hôtel
Dear Mr/ Mrs Boby,Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Desaru Beach Resort & Spa
par un voyageur
Publié le 29 mai 2024 sur Hotels
The unit was super clean and services was very good.
Commentaires de Gestion de l’hôtel
30 mai 2024 par LOTUS DESARU TEAM, Gestion de l’hôtel
Dear Mr/ Mrs seetha,Thank you for choosing Lotus Desaru Beach Resort & Spa as your preferred holiday destination. We are truly delighted that you have enjoyed your stay with us and thanks a million for your kind and inspiring compliments, we’ll surely share your comments with our associates and will strive to deliver consistent and quality services to all our guests’.We look forward to welcome you and your family again and rest assured you’ll have a memorable experience staying with us.Have an Awesome Day,Thank you & be wellTEAM,Lotus Desaru Beach Resort & Spa
