Note fondée sur 72 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de South Weber, USA
Unsanitary, black widows, and property that is NOT maintained - Zero stars!
Publié le 9 oct. 2024 sur HomeAwayI would give this location zero stars if I could. Many of the property photos are taken from the adjoining condo next door, so it does not reflect the terrible condition of this property. The sun room shown is in 1 upstairs bedroom, so one of our guests could not access it, due to the location. She only had access to a door that leads to a deck with boards that are VERY unstable and a bench that is so flimsy it literally curves toward the house. Bugs in drawers, many spiders both inside and outside the home (including black widows), dirty carpets & appliances. It is not only unsanitary but unsafe. Due to matted down carpet and a stair that moves, one of our party fell down the stairs within 30 minutes of arriving and was injured, resulting in medical treatment being sought. Vacasa and the host couldn't have cared less, resulting in legal representation being necessary. The view of the beach from the sun room is nice, but not worth all of the hazards we experienced.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par VrboOwner, Gestion de l’hôtel
Hello Corinne, thank you for sharing your feedback, and I sincerely apologize for the experience you had during your stay. It’s clear that the condition of the property did not meet your expectations, and I understand how frustrating this must have been for you and your guests. Your safety and comfort are our top priorities, and I’m truly sorry to hear about the issues you encountered, including the unsafe conditions and the lack of response from our team.
We take these matters seriously, and we ensure that these concerns are addressed with utmost importance. Thank you for bringing this to our attention, and I hope we will have another chance to provide you with a relaxing and convenient stay in the future.
par un voyageur
Nice location
Publié le 8 oct. 2024 sur HomeAwayIt was clean and overall comfortable except for matress in master bedroom. The windows at the back of the house would not opennopen
par un voyageur
Great location
Publié le 31 août 2024 sur HomeAwayThe location and view are awesome. However, the sunriom windows are broken (do not open) making it extremely warm upstairs on sunny days) and one of the windows in the living area does not completely close making it quite cold/damp feeling on foggy days. The parking is also a bit tight. We only had one vehicle so it was OK, but if we had brought 2 I'm really not sure where we could have parked it without blicking the neighbors.
par un voyageur
Great view.
Publié le 18 juill. 2024 sur HomeAwayThe windows need to be fixed si you can open them.
par un voyageur
Dads birthday
Publié le 6 juin 2024 sur HomeAwayLovey place, the walk way to the beach was a little sketchy for older adults.
par un voyageur
Awesome property and location!
Publié le 29 avr. 2024 sur HomeAwayPerfect vacation house for a family! Incredible location with awesome ocean view! The rock formations are spectacular! Very clean and comfortable with lots of room. Only 1/2 block from the Face Rock easy access to beach. Perfect small yard for dogs to use. Bandon is absolutely beautiful and fun. We would definitely rent this property again!!
par un voyageur
Phenomenal
Publié le 29 mars 2024 sur HomeAwayWhat a great location and property. Will definitely be back!!!
par un voyageur
Our weekend condo
Publié le 20 janv. 2024 sur HomeAwayLoved the location, right on beach. Could sit at dining table and watch the waves. The condo was clean & spacious. Loved the bonus room upstairs. Great ocean view. Was happy they accept dogs. The kitchen was nicely stocked with the needed basics and the dishes & pans were great
par un voyageur
Perfect Beach Front
Publié le 16 janv. 2024 sur HomeAwayThe house was fantastic. The location perfect.
par un voyageur
Unsatisfied
Publié le 8 sept. 2023 sur HomeAwayA few things, one we had to pay two separate fees because this listing is actually thru Vacasa, so you have their fees plus Vrbo fees. However you don’t know that until after you have booked it.
The listing pictures did NOT give a true picture of the home. It was not clean such bathroom rugs dirty, table and chairs dirty, shelves dirty etc. It also needs a great deal of maintenance and deep cleaning. The living room window didn’t close, the upstairs window needs fixing so that it will open and close, the carpet need replacing, the vent covers don’t cover the vent holes, a lot of mold and mildew on windows, faucets need replacing/fixings.
Vacasa did reach out but we were only there two nights ( one full day) and there was just to much needed to clean it (shampoo rug etc)
Commentaires de Gestion de l’hôtel
23 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi Judi, thank you for your review. We sincerely apologize for the issues you experienced during your stay, as well as any personal touch you found lacking. Moving forward, our local staff has taken immediate action and addressed your concerns so that we can prevent any further issues in the future. Thank you again for this valuable information as we always welcome the opportunity to improve. We understand how disappointing it was that the home was in this condition upon your arrival. Please know we strive to provide every guest with a relaxing stay. We hope to have another chance to impress you on a future stay.
