Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Extremely dirty!!!!
Publié le 6 mai 2024 sur HotelsThe hotel is in a very good location, unfortunately it is very dirty, black mould all over the shower and dust everywhere.
Strange stains over the bedhead and chair.
The carpet next to the elevator had a big stain that looked like dried out vomit and stains all over the wall. The lobby is also very dirty, the chairs have clearly never been cleaned.
We asked to change rooms because of the black mould all over the shower, and there were no rooms available without it. At the end they managed to find something with significantly less mould, but still some.
The mini bar didn't work in this room, and the plug looked like it was burnt.
For the amount we paid for the nights we would have preferred to go to another hotel, unfortunately everything was already fully booked.
No compensation whatsoever was offered other than a lousy apology over the state of the room. (Extremely dirty)
Commentaires de Gestion de l’hôtel
7 mai 2024 par Ferdy, Gestion de l’hôtel
Dear Value GuestThanks for staying at de Braga by ARTOTEL, Bandung.We do appreciate with your constructive comment about our product and services.We have taken all the points you mentioned above, we'll definitely follow it up. We appreciate for that.Thank you and looking forward to your visit again to de Braga hotel Bandung in the near future.Cheers,Ferdy
par un voyageur
Publié le 18 nov. 2023 sur Hotels
par un voyageur
Publié le 10 févr. 2023 sur Hotels
par un voyageur
Central Place in Bandung - clean and friendly
Publié le 7 sept. 2022 sur HotelsGreat breakfast, very friendly personal, awesome service.
Commentaires de Gestion de l’hôtel
9 sept. 2022 par Ferdy, Gestion de l’hôtel
Dear Mr. PascalThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Ferdy
par un voyageur
Publié le 19 sept. 2021 sur Hotels
Towel old
par un voyageur
Publié le 26 nov. 2019 sur Expedia
There was art, but overall it felt a bit impersonal.
par un voyageur de Kuala Lumpur, MY
Publié le 9 avr. 2019 sur Expedia
You get much more than what you pay for
Commentaires de Gestion de l’hôtel
11 avr. 2019 par Ferdy, Gestion de l’hôtel
Dear Anonymous
Warm Greetings from de Braga by Artotel Bandung
Thank you for sharing your experience during your stay with us at de Braga by Artotel Bandung
We are delighted to read you enjoy the stay with us. Your valuable feedback will be share throughout the hotel. We believe your feedback will encourage our team for always to exceed our guest satisfactions.
Thank you again for your feedback and we look forward to welcome you back again in the near future de Braga by Artotel Bandung
Sincerely,
Ferdy A
par un voyageur
tipe studio 35
Publié le 19 févr. 2019 sur Hotelsluas bersih nyaman.. hanya saja kamar yg ditempati sangat bau rokok pdhl non smoking room
Commentaires de Gestion de l’hôtel
11 avr. 2019 par Ferdy, Gestion de l’hôtel
Dear Anonymous
Terima kasih Anda telah meluangkan waktu untuk membagi ulasan Anda. Sementara saya berharap bahwa Anda memiliki pengalaman yang lebih baik di kunjungan Anda kemarin, dari ulasan Anda ini akan kami gunakan untuk memperbaiki diri. Kami bekerja keras untuk memberikan pengalaman tamu yang luar biasa, dan dalam hal ini jelas bahwa kami tidak melakukan yang terbaik. Jika Anda memberi kami kesempatan untuk mendapatkan kepercayaan Anda kembali, saya akan meyakinkan Anda bahwa kami akan melakukan yang terbaik untuk memberikan Anda pengalaman hotel yang baik seperti banyak tamu kami yang tumbuh menyukai pengalaman mereka yang baik di hotel ini.
Dengan hormat,
Ferdy A
par un voyageur
Modern hotel located at a historical area
Publié le 2 déc. 2018 sur HotelsHotel baru di lokasi dekat dengan Gedung Merdeka. Relatif baru dengan desain modern minimalis. Perlu ditambahkan tirai penghalang di shower kamar mandi. Nescafe coffee maker jadi nilai tambah tersendiri.
Commentaires de Gestion de l’hôtel
25 janv. 2019 par Ica Safarina, Gestion de l’hôtel
Hello Abdan,
Thanks ya sudah stay bersama kami di de Braga by ARTOTEL, Bandung.
Masukkan anda terkait tirai penghalang di shower kamar mandi akan kami tindak lanjuti kepada pihak management kami :).
Kami berharap atas kedatangan anda kembali dalam waktu dekat ini.
Cheers,
par un voyageur
Publié le 9 nov. 2018 sur Hotels
I was enjoyed stay at De' Braga, because the hotel staff was so friendly to us, the room was great. the bed was so comfort for sleeping. The bed sheet/cover , pillow cover, towel was also clean. I loved to stay at your hotel. It's very recommended.
Commentaires de Gestion de l’hôtel
25 janv. 2019 par Ica Safarina, Gestion de l’hôtel
Hello Linda,
Thanks for staying with us at de Braga by ARTOTEL Bandung.
Very happy to know that you like the hotel and as well as the services we provide. We will put our efforts to always at highest standard in hospitality.
Looking forward to your visit again in the near future.
Cheers,
