Note fondée sur 74 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 août 2024 sur Hotels
par un voyageur
Family friendly
Publié le 17 juin 2024 sur Hotelscocok untuk bawa anak, ada kids corner (mainan prosotan, mandi bola), ada mini zoo, ada kolam renang.
par un voyageur
Publié le 26 déc. 2023 sur Expedia
AVOID AT ALL COST! Don't let the reviews fool you. I booked a family room for 5 nights. When we arrived, the hotel lobby was still ok. Check in was smooth. However, after being given my room, everything went downhill. After getting out of the lift at level 3, the first thing that caught my attention was the dirty carpet. We had to walk quite a distance to our room and throughout the corridor that we walked, all we could see was the stained carpet. When we first entered the room, we were greeted by a foul smell. The carpet in the room was badly stained as well. The bedsheets and towels were dirty and stained too. The toilet had foul smell as well especially at the sink area. The floor next to the toilet bowl had black stains on them. The walls were in bad condition and the toilet bowl was dirty as well. We couldn't see at night as for some reason, we could hear birds chirping outside the window throughout the night. The next morning, one of us woke up with rashes due to the dirty bedsheets in the morning.
We decided to check out after 1 night stay due to this bad experience and had requested for a partial refund through Expedia but was told that the hotel management refuse to approve the refund.
My advice is NOT to be swayed by the 3 beds provided for the family room as the actual live-in condition is the total opposite as the photos seen on booking applications. At check out, the manager refused to meet me to hear my concerns and messages left unanswered!
par un voyageur
Sarapan banyak pilihan lokasi di cihampelas
Publié le 19 nov. 2021 sur HotelsHotel terkesan kuran bersih. Lokasi cukup menarik. Sarapan enak banyak pilihan makanan
par un voyageur
What a great place to stay for your family
Publié le 5 juill. 2020 sur HotelsIt was an amazing experience. I stayed at family suite. The room was very large with 1king size and 2queen size bed. It also has a very large tub and shower that you can choose for your preferences. All the amenities provided including the towel provided was very hygienic. It was wrapped up in a seal plastic bag. If you have kids this is definitely a place to stay. On
par un voyageur
baik
Publié le 24 déc. 2018 sur Hotelsbaik,hanya saja saya hanya mendapat breakfast utk 2 org,sedangkan pada saat pemesanan tertulis 3.
par un voyageur
قيمة ممتازة مقابل المال
Publié le 23 déc. 2018 sur Hotelsموقع جيد لمن اراد التسوق و فندق نظيف جدا
par un voyageur
Publié le 13 déc. 2018 sur Hotels
Lokasi strategis
par un voyageur
Publié le 31 oct. 2018 sur Hotels
par un voyageur de Australia
Publié le 11 oct. 2018 sur Expedia
Lovely grand hotel with spacious room and comfortable bed.
Breakfast was an array of foods from different countries! Spoilt for choice each morning! Enjoyed very much the Indonesian cuisine while my partner enjoyed the European breakfast.
Staff were friendly and helpful. Food at the restaurant was great, too.
For a Grand hotel, could do with extra comforts like hand towels in the bathroom and an extra toilet roll provided each day. The size of the toilet roll provided, was just sufficient each day for the two of us.
The grout in shower area was filthy on arrival - pointed it out to services, and was much improved after cleaning.
On the whole we had a wonderful experience, and would come back again.
