Ratings based on 27 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 28, 2024 on Expedia
NICE FOR A 3-STAR HOTEL. SERVICE IS GOOD
by A traveller
Posted Feb. 10, 2024 on Expedia
The coffee choices were very good. The breakfast buffet was ok but crowded with so many kids running and babies standing on tables. It felt like a zoo.
I wanted to extend my stay by one more night but I didn’t get any real help from manager.
by A traveller
Posted Nov. 10, 2023 on Expedia
The facilities according price is sufficiently exceptional certainly will comeback for visit and stay in the future. Very pleasant experience during stayed at Harris Hotel thank you.
Comment from Hotel Management
Nov. 13, 2023 by General Manager, Hotel Management
Dear Mrs. Rita,Warm greeting from HARRIS Ciumbuleuit Bandung.Thank you for choosing HARRIS Hotel Ciumbuleuit Bandung upon your stay. We are looking forward to welcoming you again for other experiences in HARRIS Hotel Ciumbuleuit Bandung.Thank You.Keep Stay BrightDian ANGGRAENIGeneral Manager
Recommended
for Everyoneby A traveller
Not bad hotel
Posted Apr. 17, 2017 on Expedia
Pros: Big rooms, comfy bed, provision of bolsters in addition to pillows.
Cons: the response of the staff to customer feedback.
Location: Quite good location.The hotel is within walking distance of Rumah Mode and Cihampelas Walk. There are also local street food stalls opposite the road.
The service was quite erratic. We were a group of 4 adults. 1 room was missing a TV control, the bathroom light in another room was faulty. But overall rooms were big and clean
Comment from Hotel Management
Apr. 29, 2017 by Dian, Hotel Management
Dear Our Valued Guest,
Warm greetings from HARRIS Hotel Ciumbuleuit Bandung,
Thank you very much for your recent feedback on your experience here at HARRIS Ciumbuleuit Bandung.
We regret to hear that you didn’t fully enjoy your stay with us and to learn that you were unsatisfied with response of our staff. Please accept my sincere apologies for the areas in which you think we fell short. Be assured that your feedback will become our concern.
We hope you will give us another opportunity to provide you a memorable stay at HARRIS Hotel Ciumbuleuit Bandung.
Thank you.
HARRISly Yours,
Dian Anggraeni
Front Office Manager
by Pricilia
Posted Feb. 3, 2017 on Hotels
Comment from Hotel Management
Mar. 1, 2017 by General Manager, Hotel Management
Dear Ms. Pricilia ,
Warm greeting from HARRIS Ciumbuleuit Bandung,
The team is truly delighted to learn that we were able to cater to your exact requirements and needs following your recent stay at HARRIS Hotel Ciumbuleuit Bandung.
We are look forward to taking good care of you again in the future when visiting Bandung.
Thank you
HARRISly Yours,
Yudi ALAMSYAH
General Manager
Recommended
for Everyoneby A traveller from Kuala lumpur
Very Comfort Hotel
Posted Jan. 5, 2017 on Expedia
Pros: Large size room
The hotel location is very near eating place also nearby had 2 conveniance store. Room is very large with king size bed and a sofa bed... if you dont mind sleep at floor, the room actually can stay up to 5 adult.
What impress if you stay at high floor, the view outside is amazing, look at the price and the room size and facility, is really worth to stay, sure will return if next time visit...
Comment from Hotel Management
Jan. 8, 2017 by Mr. Yudi ALAMSYAH, Hotel Management
Dear Mr. Edwin,
Greetings from HARRIS Hotel Ciumbuleuit Bandung,
Thank you so much for your great comments and for sharing your experience during the stay at HARRIS Hotel Ciumbuleuit Bandung to fellow of Expedia readers.
We are glad to know that you enjoyed your stay with us where our product and service level meet your expectationwhich we hope results in motivated whose over-riding priority is to ensure our guests are satisfied with our service and facilities.
Thank you again and look forward to have you stay with us again to deliver the exceptional service.
HARRISly Yours,
Yudi ALAMSYAH
General Manager
Recommended
for Everyoneby A traveller from Singapore
2016 Year End Holiday
Posted Dec. 26, 2016 on ExpediaHotel is still new about a year plus. Location is good. Not far from cihemplas walk & rumah moda. Great Room size, Breakfast spread are marvellous and service staff are excellent. Didn't get their names but all are very helpful. Hotel Maintenance is a plus. All areas look clean and tidy. The swimming pool is a must to visit it's breathtaking.
by Carmelia from Jakarta
Worth the money
Posted Aug. 22, 2016 on HotelsGood stay at Harris Hotel, the room is spacious, they hve bolster. This hotels is near with several famous restaurant in the neighbourhood.
by Tan from Singapore
Bad experience
Posted Jun. 24, 2016 on HotelsKept hearing bang sound day and night. Wifi is no good. Room near the lift kept hearing sound. No good night sleep. TV not in good working condition, have to keep adjusting the cable. The staff did not refill the coffee pack after we finish drinking as we stay for four nights.
Comment from Hotel Management
Jun. 30, 2016
Dear Mr. Tan,
Greeting from HARRIS Ciumbuleuit Bandung.
Thank you for your review which you posted online through hotels.com. We regret to hear that you have bad experiences during stay with us. It’s absolutely unacceptable for us who always put priority for our guest conveniences.
We do internal review for the bang sound which can be heard from your room, your bad connection of the WIFI, unclear TV channel connection and refill amenities procedure for our guest in house. We took a serious action to solve everything which you mentioned and ensure that will not happen again in the future.
Mr. Tan, thank you very much for your kind reviews, this is very importance for our further development, hope we still get an opportunity to serve you again in the future when travel brings you back to our hotel.
Thank you.
HARRISly Yours,
Yudi ALAMSYAH
General Manager
by A traveller
nice hotel to stay
Posted Jun. 6, 2016 on Hotelsoverall good
