Ratings based on 1,454 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Aug. 23, 2024 on Expedia
Everything OK
Comment from Hotel Management
Aug. 23, 2024 by Front Office Manager, Hotel Management
Thank you for your feedback!
5 out of 5
by A traveller from Woodland Hills

Posted Aug. 23, 2024 on Expedia
One of the best place to stay in Banff and provides Excellent service!
Comment from Hotel Management
Aug. 23, 2024 by General Manager , Hotel Management
Thank you for your feedback!
4 out of 5
by A traveller

Posted Aug. 21, 2024 on Hotels
Comment from Hotel Management
Aug. 22, 2024 by General Manager , Hotel Management
Thank you for your feedback!
5 out of 5
by A traveller from Beeville

Posted Aug. 21, 2024 on Expedia
Close to downtown and bus access. Clean and quiet. Bed was very comfortable.
Comment from Hotel Management
Aug. 21, 2024 by General Manager , Hotel Management
Thank you for your feedback!
5 out of 5
by A traveller

Posted Aug. 21, 2024 on Hotels
Comment from Hotel Management
Aug. 21, 2024 by General Manager , Hotel Management
Thank you for your feedback!
4 out of 5
by A traveller

Posted Aug. 21, 2024 on Expedia
Comment from Hotel Management
Aug. 22, 2024 by General Manager , Hotel Management
Thank you for your feedback!
5 out of 5
by A traveller

Posted Aug. 20, 2024 on Expedia
We had a great stay here and the staff was very friendly!
Comment from Hotel Management
Aug. 21, 2024 by General Manager , Hotel Management
Thank you for your feedback!
3 out of 5
by A traveller

Posted Aug. 20, 2024 on Expedia
The location was excellent the facilties were average at the hotel didnt like the sink unit was in the hallway rather then in the bathroom where it normally is. Had to disconnect the air con as it was so loud unable to sleep.
Comment from Hotel Management
Aug. 20, 2024 by General Manager , Hotel Management
Thank you for your feedback!!
4 out of 5
by A traveller

Posted Aug. 20, 2024 on Hotels
Comment from Hotel Management
Aug. 21, 2024 by General Manager , Hotel Management
Thank you for your feedback!
5 out of 5
by A traveller

Posted Aug. 19, 2024 on Expedia
Amazing hotel. And every staff there were so kind.
Comment from Hotel Management
Aug. 19, 2024 by General Manager , Hotel Management
Thank you for your feedback!