Note fondée sur 35 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,9 Propreté de la chambre
4,9 Service et personnel
4,4 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
People make the difference…
Publié le 12 sept. 2024 sur HotelsThe best hotel service we can recall from Michelle who greater us on our arrival and managed our parking, to Mikael who showed us around the Fairmont Gold experience and amenities, to Suku who managed our check in and daily needs. Panoramic view of the Rockies from our bay window at the iconic Fairmont Banff Springs.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Fairmont Banff Springs , Gestion de l’hôtel
We are so pleased that you had an excellent Fairmont Gold experience here with us. Our team will appreciate the lovely comments today. We hope to see you again.
par un voyageur
Publié le 10 sept. 2024 sur Hotels
I have traveled around the world and this is one of the most awesome places I have stayed. The hotel is large but they have been able to have numerous small restaurants and bars (and put the conference center in a separate building) so that it seems like a small charming hotel. We enjoyed Fairmont Gold which made it even better with the lounge for breakfast and happy hour. On top of how outstanding the hotel and staff are - the location makes it even more spectacular. Even if you don't have your own car, they have shuttles to most places including Lake Louise. Food was great and staff amazing. I can't wait to return!
par un voyageur de Wayzata
Publié le 2 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Fairmont Banff Springs , Gestion de l’hôtel
Thank you for the high rating! It is greatly appreciated. Thank you for choosing the Fairmont Banff Springs.
par un voyageur
Publié le 4 août 2024 sur Expedia
Most amazing property and service. Definitely will be back. Views are out of this world!
Commentaires de Gestion de l’hôtel
5 août 2024 par Fairmont Banff Springs , Gestion de l’hôtel
Thank you! We are glad to see you enjoyed your stay.
par un voyageur
Camelot in the Canadian Rockies
Publié le 17 juin 2024 sur HotelsCommentaires de Gestion de l’hôtel
18 juin 2024 par Fairmont Banff Springs , Gestion de l’hôtel
Thank you for the 10/10 rating! It is appreciated.
par un voyageur
Publié le 4 juin 2024 sur Expedia
Easy access, hard to book a room here because its so popular had to book last year. Only thing didnt like about it was there wasnt any hot water at times. Even running the water constantly you wouldnt get any.
Commentaires de Gestion de l’hôtel
4 juin 2024 par Fairmont Banff Springs , Gestion de l’hôtel
Our sincere apologies for the lack of hot water which our team is investigating right away. We appreciate the feedback and the high score despite this inconvenience to you.
par un voyageur
Breathtaking views from the castle!
Publié le 28 mai 2024 sur HotelsThe fairmont was magical! What a beautiful place in a beautiful setting! Loved the “gold” experience from a food standpoint! Will be back!
Commentaires de Gestion de l’hôtel
28 mai 2024 par Fairmont Banff Springs , Gestion de l’hôtel
We look forward to welcoming you back! Thank you for sharing!
par un voyageur de Atlanta
Publié le 25 mai 2024 sur Expedia
All good
Commentaires de Gestion de l’hôtel
27 mai 2024 par Fairmont Banff Springs , Gestion de l’hôtel
Thank you for staying with us. We are glad that you enjoyed your time.
par un voyageur
Publié le 12 mai 2024 sur Expedia
Fantastic all around!
Commentaires de Gestion de l’hôtel
27 mai 2024 par Fairmont Banff Springs , Gestion de l’hôtel
We are happy to hear it. Thank you for sharing.
par un voyageur
Service beyond incredible
Publié le 30 avr. 2024 sur HotelsWe were blown away by the amazing service given by every last person there. Elle was truly a gem and took us to the room to ensure we were happy with the room. Truly a wonderful experience
Commentaires de Gestion de l’hôtel
27 mai 2024 par Fairmont Banff Springs , Gestion de l’hôtel
We appreciate the positive feedback and are happy to see that you had a good experience! Elle will be pleased to hear she made a positive impact on your time here.
