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Fairmont Banff Springs

4.0 star property
Family-friendly stay near Upper Hot Springs

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Photo gallery for Fairmont Banff Springs

Exterior
Couples treatment rooms, hot springs, Turkish bath, body treatments
Exterior
Meeting facility
Golf

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly

Explore the area

Map
405 Spray Ave, Banff, AB, T1L1J4
  • Fairmont Banff Springs Bowling Centre
    ‪1 min walk‬
  • Upper Hot Springs
    ‪6 min drive‬
  • Banff Gondola
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed (Fairmont Gold View)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Fairmont Gold View)

  • Mountain view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Fairmont Gold, Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Fairmont Gold, Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Gatehouse)

Premium bedding, down comforters, in-room safe, desk

Suite, 2 Queen Beds (Gatehouse)

  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (1King 1Double)

Suite, 2 Bedrooms (1King 1Double)

Suite, 2 Bedrooms (1King 1Double)

  • Mountain view
  • 79 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Room, 2 Queen Beds (Gatehouse)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Queen Beds (Gatehouse)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Gatehouse)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Gatehouse)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Fairmont View)

Premium bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed (Fairmont View)

  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Fairmont)

Premium bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed (Fairmont)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Fairmont)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Fairmont)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Fairmont)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Fairmont)

  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed (Fairmont View)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Fairmont View)

  • Mountain view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Fairmont View)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Fairmont View)

  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Gatehouse)

Premium bedding, down comforters, in-room safe, desk

Suite, 1 King Bed (Gatehouse)

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 2 Double Beds (View)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (King)

Suite, 1 Bedroom (King)

Suite, 1 Bedroom (King)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Fairmont Gold, Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, desk

Fairmont Gold, Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Family Room, Multiple Beds (Gatehouse)

Family Room, Multiple Beds (Gatehouse)

Family Room, Multiple Beds (Gatehouse)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 Queen Bed (Gatehouse)

Premium bedding, down comforters, in-room safe, desk

Room, 1 Queen Bed (Gatehouse)

  • Sleeps 3
  • 1 Queen Bed

About the area

Banff

Banff Springs District stay.With a stay at this Banff Springs District resort, you'll be steps from Banff Springs Convention Centre and Fairmont Banff Springs Bowling Centre. Spray River West Trailhead and Bow River are also within half a mile (1 km).
View more Resorts in BanffOpens in a new window

What's nearby

  • Fairmont Banff Springs Bowling Centre - 1 min walk - 0.2 km
  • Banff National Park Information Centre - 5 min drive - 2.2 km
  • Upper Hot Springs - 6 min drive - 4.2 km
  • Banff Centre for Arts and Creativity - 7 min drive - 3.1 km
  • Banff Gondola - 8 min drive - 4.6 km

Getting around

  • Banff Station - 10 min drive
  • Calgary International Airport (YYC) - 99 min drive

Restaurants

  • ‪Banff Upper Hot Springs - ‬7 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Evelyn's Coffee Bar - ‬5 min drive
  • ‪Banff Ave Brewing Co - ‬4 min drive
  • ‪BeaverTails - ‬5 min drive

About this property

Fairmont Banff Springs

Family-friendly stay near Upper Hot Springs
Fairmont Banff Springs offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 7 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and 22 meeting rooms are available. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Fairmont Banff Springs. A roundtrip airport shuttle and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Banff resort.

  • 757 guestrooms or units
  • 9 levels
  • 7 dining venues
  • 3 bars or lounges
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
Fairmont Banff Springs offers 757 accommodations with safes and complimentary newspapers. Beds feature down comforters and premium bedding. Flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 27 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology and thalassotherapy. The spa is equipped with Turkish bath/hammam. The spa is open daily. There are hot springs open between 8:30 AM and 7:00 PM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: WiFi (CAD 10.50 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (CAD 35 per day)
  • Valet parking on site (CAD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: CAD 34 for adults and CAD 17 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Things to do

  • 18-hole golf course
  • 3 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Cross-country skiing
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Hiking/biking trails
  • Hot spring
  • Hot tub
  • Ice skating
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Shopping
  • Ski passes
  • Ski storage
  • Sledding
  • Snowshoeing
  • Steam room
  • Tennis lessons
  • Volleyball
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with premium channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per day
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CAD 34 for adults and CAD 17 for children
  • Fee for in-room wireless internet: CAD 10.5 per day (rates may vary)
  • Self parking fee: CAD 35 per day
  • Valet parking fee: CAD 49 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • Pool access available from 6 AM to 11 PM.
  • Hot springs access available from 8:30 AM to 7:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Banff Fairmont
Banff Fairmont Springs
Banff Springs
Banff Springs Fairmont
Fairmont Banff Springs
The Fairmont Banff Springs Hotel
Fairmont Springs Banff
The Fairmont Banff Springs
Fairmont Springs Hotel Banff
Springs Banff
Fairmont Banff Hotel
Fairmont Banff Springs Hotel
Fairmont Hotel Banff
The Fairmont Banff Springs Banff
The Fairmont Banff Springs Hotel Banff
Fairmont Banff Springs Resort
Fairmont Banff Springs Banff
Fairmont Banff Springs Resort
Fairmont Banff Springs Resort Banff

Fairmont Banff Springs Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 1006 reviews
Rating 8 - Good. 183 out of 1006 reviews
Rating 6 - Okay. 67 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 24 out of 1006 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

jyothirmai

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2024

6/10 Okay

Carolyn D.

Travelled with partner
Liked: Staff & service
The staff was excellent! ❤️ The room was extremely HOT! Do not get a room on 9th floor! And our room in front of elevators! Traffic noise all night. A full refund would be appreciated! Not pleased there are no rooms that pets are not allowed. Hot tub gave me foot fungus. Old and historic beauty but a been there done that hotel. 😔

6/10 Okay

Mahboobeh

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The Fairmont Hotel has an upscale ambiance, but the pricing does not reflect the value of the services and amenities. We paid $1,000 per night, yet the hotel does not offer free parking—we had to pay an additional $105 for three nights. On top of that, Wi-Fi isn’t included, which is disappointing for a hotel in this price range. The mini-bar was underwhelming, stocked with only some butter and no beverages. The spa services were also overpriced—I paid $339 for a one-hour massage, which can easily be found elsewhere for about one-third of the price. Furthermore, the hotel restaurant was extremely expensive, making it hard to justify dining on-site. While the property itself is beautiful, the overall experience doesn’t live up to the cost.
Stayed 3 nights in Jan 2025

10/10 Excellent

Faraz

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Rupa

Travelled with family
Liked: Cleanliness, amenities
Everything is top notch from the valet to the food, restaurants all excellent! Beautiful property, well maintained and excellent service!
Stayed 5 nights in Dec 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Nov 2024

10/10 Excellent

Dorina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

SIRTAZ, Santa Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, restaurants and facilities. This is the best location and the best hotel in the area. The concierge service is amazing staying at the hotel, you don’t need to travel agent. They will arrange all your activities and help you develop an itinerary that will exceed your families needs. We have stayed here both in the winter and the summer and would never stay anywhere else! Whatever cost differences may be present between other hotels in the area is made up by the hotel services, facilities and the amazing Concierge team. The values of this hotel is unbeatable.
Stayed 5 nights in Dec 2024

10/10 Excellent

Erik

Stayed 4 nights in Dec 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel and the staff are always friendly and helpful i would recommend this hotel to anyone looking for a wonderful experience
Stayed 1 night in Dec 2024

10/10 Excellent

Camelia, Livingston

Stayed 4 nights in Dec 2024

8/10 Good

Aleshia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Rachel

Disliked: Staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Jaime, Tomball

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were super comfy, like sleeping on a cloud. The breakfast buffet was epic, so much delicious food. The pool area was a total vibe, perfect for chilling. The staff were all friendly and helpful, always smiling. Overall, it was a fantastic stay. I would definitely recommend!
Stayed 3 nights in Dec 2024

6/10 Okay

yvonne

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
ROOMS IN NEED OF REMODEL
The hotel's common areas are gorgeous. The room that we got needs a major remodeling. It was VERY expensive for what we got. I do have to say that the service and views were incredible.
Stayed 1 night in Nov 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Michael Goodyear, Cleveland

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and an amaze!
Stayed 3 nights in Nov 2024

10/10 Excellent

Mason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Fairmont Will Never Tell You No: A Winter Wond
The Fairmont Banff Springs offers a world-class experience that’s truly unforgettable, especially in the winter. Known as the “Castle in the Canadian Rockies,” this iconic destination is a must-stay for anyone looking to combine luxury with breathtaking scenery. The Fairmont Gold experience takes your stay to the next level. From a private entrance with valet service to an exclusive concierge located right on your floor, every detail is designed for ultimate convenience. The daily spreads of breakfast, hors d’oeuvres, and desserts are a delight, making each day feel indulgent. The exceptional staff went above and beyond to make our visit special. I requested an in-room Christmas tree to celebrate my 6-month-old’s first winter in a snowy climate, coming from seasonless Los Angeles, and they delivered beautifully. Even our puppy was treated like royalty, with food and water bowls, a cozy bed, and treats awaiting him. The Fairmont’s restaurants are equally impressive, offering a perfect blend of light and hearty meals. We didn’t encounter a single dish that didn’t exceed expectations. After a long day on the slopes, the spa is a must. Relaxing in the heated outdoor pool while surrounded by snowy peaks is an experience you’ll never forget. From thoughtful touches to impeccable service, The Fairmont Banff Springs ensures no request goes unanswered. We’ll undoubtedly be back—there’s simply no comparison.
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven, Concord

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property great staff
Stayed 6 nights in Nov 2024

10/10 Excellent

Matt, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Stayed 1 night in Nov 2024

10/10 Excellent

Nancy K

Best ski hotel in the world
Best hotel stay ever Fairmont Gold service was 10 /10 Gold staff 10/10 Food in all restaurants world class
Stayed 3 nights in Nov 2024