Ratings based on 883 Guest Reviews
Hear it directly from our travellers
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 30, 2024
Comment from Hotel Management
Oct. 1, 2024 by Tej , Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A traveller
Posted Sep. 25, 2024
Comment from Hotel Management
Sep. 25, 2024 by Guest Services, Hotel Management
Dear Guest,Thank you for your feedback. Your opinion is important to us!Kind Regards,
by A traveller
Posted Aug. 9, 2024 on Expedia
We had to leave early due to fires. We did everything properly to leave but the person at the front desk likely overwhelmed and might not have documented properly because the facility was not aware that we left. Next time, I won’t leave without documentation in my hand. However the facility did understand that we discharged properly and followed through. We would have stayed if the fires and smoke were not so threatening . Lovely stay, very nice staff
Comment from Hotel Management
Aug. 9, 2024 by Vardan, Hotel Management
Dear Valued Guest,Your feedback is important to us. Thank you for staying with us.Kind RegardsGuest Services
by A traveller
Posted Aug. 9, 2024 on Hotels
Comment from Hotel Management
Aug. 11, 2024 by Het, Hotel Management
Thank you for choosing Royal Canadian Lodge! We appreciate your feedback. Hope to have you stay with us again.
by A traveller
Posted Aug. 7, 2024 on Expedia
This place was great. We stayed for 5 nights in a junior suite. While the decor was slightly rustic and dated, it was incredibly clean. The bed was soooo comfortable. The shower pressure was amazing. Staff was super helpful. Food and drink at the restaurant were great too. We all said we’d stay there again!
Comment from Hotel Management
Aug. 8, 2024 by Het, Hotel Management
Thank you for choosing Royal Canadian Lodge! We appreciate your feedback. We are glad you enjoyed the service and the restaurant. Hope to have you stay with us again
by A traveller
Posted Aug. 7, 2024 on Expedia
This hotel is a little farther out from the main section of Banff but there were still plenty of restaurant options available. Nice, friendly staff, clean rooms and good location.
Comment from Hotel Management
Aug. 8, 2024 by Het, Hotel Management
Thank you for choosing Royal Canadian Lodge! We appreciate your feedback. We are glad you enjoyed the service and the location. Hope to have you stay with us again
by A traveller
Posted Aug. 6, 2024 on Expedia
It was a very relaxing place to stay. We loved the hot tub , pool and sauna. We dont need to go out to seek such pleasures. It also helped that there is a good restaurant in the property. It is also just a walking distance to downtown Banff.
Comment from Hotel Management
Aug. 7, 2024 by Het, Hotel Management
Thank you for choosing Royal Canadian Lodge! We appreciate your feedback. We are glad you enjoyed the property and the location. Hope to have you stay with us again.
by A traveller
Posted Aug. 6, 2024 on Expedia
Comment from Hotel Management
Aug. 26, 2024 by Vardan, Hotel Management
Dear Guest,Thank you for your feedback. Your opinion is important for us.Kind regardsGuest Services
by A traveller
Posted Aug. 5, 2024 on Expedia
Nice hotel , friendly and helpful , good location close to shopping and restaurants but safe quiet environment.
Comment from Hotel Management
Aug. 5, 2024 by Het, Hotel Management
Thank you for choosing Royal Canadian Lodge! We appreciate your feedback. We are glad you enjoyed the location and the service. Hope to have you stay with us again.
by A traveller
Posted Aug. 5, 2024 on Hotels
Comment from Hotel Management
Aug. 5, 2024 by Het, Hotel Management
Thank you for choosing Royal Canadian Lodge! We appreciate your feedback. Hope to have you stay with us again.