Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,6 Service et personnel
3,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 8 sept. 2024 sur Hotels
par un voyageur
Publié le 18 mars 2020 sur Hotels
par un voyageur de São Paulo, Brasil
Publié le 7 janv. 2019 sur Expedia
Reservamos um bangalo superior king vista mar e a Sra Teresa ficou em um
Bangalô com duas camas conectadas perto da lixeira e fedorento. Qdo reclamou na recepção a funcionária do hotel disse que por ela ter feito a reserva pelo expedia , ela estava no bangalô mais simples e que se tivesse feito direto com o site do hotel , ficaria nos bangalôs melhores! Me fornece o e-mail do depto responsável para que eu possa encaminhar o e-mail da Teresa.
Commentaires de Gestion de l’hôtel
11 janv. 2019 par Murex-GuestRelation , Gestion de l’hôtel
Hi Teresa,
Thank you for choosing to stay with us and I hope that your stay was mostly enjoyable.
I note your comments regarding the smell from the compost and am sorry that this was the case. We are actively recycling as much as we can to help protect the environment on Bangka island but perhaps we should move the compost area further back.
Please also be assured that we welcome all guests equally and there is no discrimination based on how the rooms are allocated. It seems very strange to us that you mention this. The room you were allocated is the one shown on the Expedia website and is one of our larger rooms, directly on the beach and close to the restaurant.
We hope that you took away many good memories of your stay and our Manager, Herry sends his best wishes.
Thank you,
par un voyageur
Überteuert
Publié le 26 déc. 2018 sur Hotelspar un voyageur
Grazie
Publié le 14 oct. 2018 sur HotelsIl personale è stato oltremodo cortese,il nostro volo aveva 4 ore di ritardo,e nonostante ciò hanno fatto attendere la barca per portarci sull'isola.
Struttura ottima, unico neo con la marea entrante la spiaggia si riduce .
Comunque complimenti al personale.
Commentaires de Gestion de l’hôtel
29 nov. 2018 par Murex-Dive , Gestion de l’hôtel
Ciao Fabio,
Grazie per la recensione, siamo felici di sapere che hai avuto un piacevole soggiorno con noi. Siamo la famiglia Murex è felice di averti come uno dei nostri ospiti. Speriamo di vederti di nuovo in futuro. Grazie
par un voyageur
Leuke locatie aan het strand
Publié le 24 janv. 2018 sur ExpediaErg leuke locatie als je wilt gaan duiken en snorkelen. Helaas door de harde wind was het snorkelen wel wat lastig.
Hotelkamer is erg leuk, zo ook de huisjes. Er zou alleen wat gedaan moeten worden aan de open badkamer, die is ver onder de maat.
Het personeel heeft eigenlijk een uitmuntend verdient, de enige die het cijfer naar beneden brengt is de manager. Spreekt gebrekkig Engels en begrijpt daardoor een hoop niet. Te jong en te onervaren bij bepaalde situaties.
Transport met de boot vonden we wel erg prijzig.
