Note fondée sur 109 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 janv. 2024 sur Expedia
par un voyageur
Publié le 27 nov. 2021 sur Hotels
par un voyageur
Publié le 2 déc. 2017 sur Hotels
Petit dejeuner moyen.Pratique pour le transport. Le métro est à côté de l'hôtel.
par Bouay de Courbevoie zFRANCE
Ensemble convenable
Publié le 21 sept. 2015 sur HotelsPetit dejeuner bon. Seul inconvenient, nuit bruyant a cause des tourismes chinois. Morning call par l'hotel sans notre demande lors de notre 2eme nuit ce qui nous empeche de bien profiter.
par un voyageur
Publié le 4 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 juill. 2024 par ReplyD, Gestion de l’hôtel
Dear Dan,Greetings from Grand Richmond Hotel!Thank you for booking our hotel and sharing your nice rating. We value our guests' satisfaction and are glad that you were among our satisfied customers.We hope to have you back for another pleasant stay.Warm regards,The Management Team
par un voyageur
便利で清潔
Publié le 27 mai 2024 sur Hotels郊外になるが、メトロの駅前にあり便利。コンビニ、スーパーBIC-Cも近くにある。冷房がキンキンに聞いており、部屋も清潔でした。
Commentaires de Gestion de l’hôtel
29 mai 2024 par Grand Richmond Hotel, Gestion de l’hôtel
お客様各位、グランドリッチモンドホテルよりご挨拶申し上げます。素晴らしいレビューと完璧な評価をいただき、誠にありがとうございます！ホテルの立地が便利で、目の前にメトロの駅があり、近くにコンビニやスーパーマーケットがある点を気に入っていただけたとお聞きし、大変嬉しく思います。また、お部屋の清潔さやエアコンもご満足いただけたとのこと、ありがとうございます。お客様に快適で便利なご滞在を提供することが私たちの最優先事項であり、お客様のフィードバックが私たちの努力を裏付けております。お客様の温かいお言葉は、私たちが引き続き最高のサービスを提供するための励みとなります。またのご来館を心よりお待ちしております。心を込めて、マネージメントチーム
par un voyageur
Publié le 26 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 mai 2024 par Grand Richmond Hotel, Gestion de l’hôtel
Dear Mazen,Greetings from Grand Richmond Hotel!We were thrilled with your 5/5 rating! Thank you for choosing to stay with us and leaving your perfect rating. We always strive to provide only the best possible services and experience to all our guests; your excellent rating confirms that we achieved this goal. We confidently invite you to come back and have another enjoyable stay with us.Warm regards,The Management Team
par un voyageur
Publié le 26 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 avr. 2024 par Grand Richmond Hotel, Gestion de l’hôtel
Dear Naruemon,Greetings from Grand Richmond Hotel!We thank you for choosing to stay with us! Receiving a perfect overall rating from you has brought us nothing but joy. We greatly appreciate your rating. If there is anything else we can do to enhance further your experience, please let us know as we strive to continuously improve our services and facilities to ensure an overall positive experience for all our guests.We hope to see and serve you again in the future, until next time!Warm Regards,The Management Team
par un voyageur
Publié le 14 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 mai 2024 par Grand Richmond Hotel, Gestion de l’hôtel
Dear Jiro,Greetings from Grand Richmond Hotel!Thank you for choosing to book our property and for leaving a rating. We set a high standard for ourselves in terms of products and services and we regret that we did not seem to meet your expectations during your stay. We would highly appreciate it if you could share with us some details of what took place while you were at our resort so we can determine what we could have done better to make you a highly satisfied guest.It is our commitment to continuously improve our services and your input will be valuable to enhancing our services further.We hope to hear from you soon and have the chance to provide you with a much better experience on your next visit.Warm regards,The Management Team
par un voyageur
Bad experience at Grand Richmond Hotel.
Publié le 8 avr. 2024 sur HotelsThis hotel took my booking even though they know that the power will be out for the whole day, on my 3rd day of stay!! They said so themselves, that it was for a "Scheduled Annual Maintenance"!! How could they let me and my group check in without informing us?!?!?!? This is so sad that a hotel can resort to such tactics to get a few dollars!! So ridiculous of their management. We will NEVER EVER stay in this hotelbagain!!!!! So many other choices in Bangkok too!!!
Commentaires de Gestion de l’hôtel
19 avr. 2024 par Grand Richmond Hotel, Gestion de l’hôtel
Dear Raymond,Greetings from Grand Richmond Hotel!We sincerely apologize for the inconvenience you experienced during your stay at our hotel. Regrettably, our communication regarding the scheduled annual maintenance and its impact on your stay fell short of your expectations. We understand the frustration and disappointment this situation has caused you and your group.We take your feedback seriously and will review our procedures to ensure that all guests are informed in advance of any significant disruptions to their stay. Your satisfaction is our priority, and we are committed to improving our communication and service standards to prevent similar issues from occurring in the future.We appreciate you bringing this matter to our attention and sincerely hope that you will consider giving us another chance to make it right if your travels bring you back to Bangkok. Please feel free to reach out to our management team directly if you would like to discuss your experience further or if there is anything else we can do to address your concerns. Thank you for sharing your feedback, and we hope to have the opportunity to regain your trust in the future.Warm Regards,The Management Team
