Ratings based on 946 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
83% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
2 out of 5
by A traveller

Posted Mar. 10, 2024 on Expedia
We stayed here when they first opened and liked it. This stay the shower had mold in it. It wasn’t very clean. My wife and I had fond memories from before of the place but it will be our last stay. The staff though is excellent.
Comment from Hotel Management
Mar. 11, 2024 by Konthichakan Kittisakdinan, Hotel Management
Dear Mr. Robert,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Konthichakan KittisakdinanOperation Manager
4 out of 5
by A traveller from Toronto

Posted Mar. 4, 2024 on Expedia
Hotel good but don’t provide facecloths and only one roll of toilet paper .. come across as stingy and trying to save nickels and dimes … but for that would have given full marks
Comment from Hotel Management
Mar. 7, 2024 by Konthichakan Kittisakdinan, Hotel Management
Dear Mr. Frank,Thank you for your review and comment for our future development. Truly understand what we had doing in the past and having a little bit changing at present however you comment is value to us for our consideration as we strive to provide the best accommodation, creating the place for good.Thank you for your patronage to Modena by Fraser Bangkok. We hope to see you again soon.Regards,Konthichakan KittisakdinanOperation Manager
4 out of 5
by A traveller

Posted Feb. 24, 2024 on Hotels
Comment from Hotel Management
Feb. 27, 2024 by Konthichakan Kittisakdinan , Hotel Management
Dear Barok,Thank you for your rating to our hotel. It is nice to learn that you have a pleasant stay with us.Thank you once again for choosing to stay with us. We hope to see you again soon at Modena by Fraser Bangkok.Regards,Konthichakan KittisakdinanOperation Manager
5 out of 5
by A traveller

Posted Feb. 21, 2024 on Expedia
The hotel is very nice. The staff are friendly and professional. The Metro is right in front of the hotel. We had a very nice stay.
Comment from Hotel Management
Feb. 22, 2024 by Konthichakan Kittisakdinan , Hotel Management
Dear Wei,Thank you for your review. We are glad to hear that you enjoyed the stay and have a pleasant experience with our hotel, the MRT right in front of the hotel and our friendly and professional team member.Thank you once again for choosing to stay with us. We hope to see you again soon at Modena by Fraser Bangkok.Regards,Konthichakan KittisakdinanOperation Manager
5 out of 5
by A traveller

Posted Feb. 21, 2024 on Expedia
Excellent staff, subway right out the door. Restaurant options beside hotel as well
Comment from Hotel Management
Feb. 23, 2024 by Konthichakan Kittisakdinan , Hotel Management
Dear Carl,Thank you for your review. We are glad to hear that you enjoyed the stay and have a pleasant experience with our hotel, the convenient location right in front of MRT Queen Sirikit station, the nearby restaurant and especially our excellent team member.Thank you once again for choosing to stay with us. We hope to see you again soon at Modena by Fraser Bangkok.Regards,Konthichakan KittisakdinanOperation Manager
5 out of 5
by A traveller

Posted Feb. 12, 2024 on Expedia
Staff was extremely friendly and helpful. They even help to heat up our food and plating it nicely even though it was 2am in the morning. Location is superb, very quiet and only 2 mins walk to MRT and 1 station away from BTS (directly to Terminal 21), 5 mins walk to 7eleven. I’d definitely come back again and highly recommended it :)
Comment from Hotel Management
Feb. 15, 2024 by Konthichakan Kittisakdinan, Hotel Management
Dear Thi My Hanh,Thank you for your review. We are glad to hear that you enjoyed the stay and have a pleasant experience with our hotel, the location and especially our team member.Thank you once again for choosing to stay with us. We hope to see you again soon at Modena by Fraser Bangkok.Regards,Konthichakan KittisakdinanOperation Manager
5 out of 5
by A traveller

Posted Jan. 16, 2024 on Hotels
Comment from Hotel Management
Jan. 18, 2024 by Konthichakan Kittisakdinan, Hotel Management
Dear Dezhen,Thank you for the rating of our hotel! We are glad that you enjoyed your stay and had a great time with us. Hope to see you again very soon at Modena by Fraser Bangkok.Sincerely,Konthichakan KittisakdinanOperation Manager
4 out of 5
by A traveller

Posted Jan. 11, 2024 on Expedia
Comment from Hotel Management
Jan. 11, 2024 by Konthichakan Kittisakdinan , Hotel Management
Dear Yee Teong,Thank you for your rating to our hotel. We are glad to hear that you enjoyed the stay with us. We hope to see you again soon at Modena by Fraser Bangkok.Regards,Konthichakan KittisakdinanOperation Manager
4 out of 5
by A traveller

Posted Jan. 8, 2024 on Expedia
Comment from Hotel Management
Jan. 9, 2024 by Konthichakan Kittisakdinan, Hotel Management
Dear Christy,Thank you for the rating of our hotel! We are glad that you enjoyed your stay and had a great time with us. Hope to see you again very soon at Modena by Fraser Bangkok.Sincerely,Konthichakan KittisakdinanOperation Manager
5 out of 5
by A traveller

Posted Jan. 6, 2024 on Expedia
The hotel stay was pleasent. There is a MRT station Sirikit just outside the hotel. You need to buy a MRT card to travel 1 stop to Asoke Terminal 21/ Sukumvit interchange station, and then buy anothe BTS card to get to the main shopping area. There is a small shopping mall opposit the hotel with a Food Street, but the choice is limited. The Starbucks coffee machine is available at the hotel lobby and a 7-11 nearby. If u dont mind the need to transfer from MTR to BTS, is a good place to stay.
Comment from Hotel Management
Jan. 9, 2024 by Konthichakan Kittisakdinan, Hotel Management
Dear Mee Tuan,Thank you for your review. We are glad to hear that you enjoyed your stay and have a pleasant experience with our hotel, the convenient location in front of MRT Queen Sirikit station only one stop to BTS Asoke station where you can easily access to the city, restaurant and convenience store near the hotel.Thank you once again for choosing to stay with us. We hope to see you again soon at Modena by Fraser Bangkok.Regards,Konthichakan KittisakdinanOperation Manager