Note fondée sur 1 884 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Winai , Gestion de l’hôtel
Dear Matthieu,Thank you for your kind review.Regards,Winai MoonsriGuest Experience Manager
par un voyageur
Best hotel around BKK airport
Publié le 30 juin 2024 sur HotelsBest hotel around the airport.
The bar bar in the patio is great. The cocktails of the bartender Mr. Neng are simply amazing, I really recommend.
Again the service in the restaurant was a pity...
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Winai , Gestion de l’hôtel
Dear Olivier, Thank you for your kind words about our hotel. We are delighted to hear that you enjoyed our bar, especially the cocktails prepared by Mr. Neng. We appreciate your recommendation. We have taken note of your feedback regarding the service in the restaurant and will address this internally. Your satisfaction is our priority, and we look forward to welcoming you back soon. Warm regards, Winai MoonsriGuest Experience Manager
par un voyageur
Publié le 19 juin 2024 sur Expedia
Chambres vétustes
Commentaires de Gestion de l’hôtel
24 juin 2024 par Winai , Gestion de l’hôtel
Dear Frédéric, Thank you for sharing your feedback with us. We are sorry to hear that you found the rooms outdated. At Novotel Bangkok Suvarnabhumi Airport, we strive to provide a comfortable and pleasant stay for all our guests. Your comments are valuable to us, and we will use them to improve our facilities. We hope to welcome you back in the future for an enhanced experience. Warm regards, Winai MoonsriGuest Experience Manager
par un voyageur
Publié le 14 mai 2024 sur Hotels
Contexte d’une nuit entre deux vols : Surclassé en suite … État général des couloirs bien besoin d’être refait
Commentaires de Gestion de l’hôtel
27 mai 2024 par Winai , Gestion de l’hôtel
Dear Sylvain, Thank you for choosing Novotel Bangkok Suvarnabhumi Airport for your short stay between flights. We are delighted to hear that you enjoyed being upgraded to a suite. Your feedback regarding the condition of the corridors will be shared with our management for further improvement. We appreciate your valuable comments and hope to welcome you back for another pleasant stay. Best regards, Winai MoonsriGuest Experience Manager
par un voyageur
Publié le 10 mai 2024 sur Hotels
En voyage
Commentaires de Gestion de l’hôtel
15 mai 2024 par Winai , Gestion de l’hôtel
Dear Thierry,Thank you for the stay and we hope to get another chance to welcome you.Regards,Winai MoonsriGuest Experience Manager
par un voyageur
Quick stay
Publié le 5 mai 2024 sur HotelsRoom was a bit old and noisy water dripping in the bathroom…overall team and restaurants are very good.
Commentaires de Gestion de l’hôtel
9 mai 2024 par Winai , Gestion de l’hôtel
Dear Valued Guest, Thank you for sharing your experience with us. We appreciate your kind words regarding our team and restaurants. We apologize for the inconvenience you faced with the room condition. At Novotel Bangkok Suvarnabhumi Airport, we strive to provide a comfortable and enjoyable stay for all our guests. Your feedback on the room will be shared with the relevant team for necessary improvements. We hope to welcome you back for an enhanced experience. Best regards, Winai MoonsriGuest Experience Manager
par un voyageur
Publié le 2 mars 2024 sur Expedia
the hotel needs some improvements. Little bit old.
Commentaires de Gestion de l’hôtel
27 mars 2024 par Winai , Gestion de l’hôtel
Dear Patrick, Thank you for sharing your feedback with us. We appreciate your comments regarding the need for improvements. At Novotel Bangkok Suvarnabhumi Airport, we constantly strive to enhance our facilities. Your input about the hotel being a bit old is duly noted, and we will continue our efforts to ensure a pleasant stay for all our guests. We hope to welcome you back in the future. Best regards, Winai MoonsriGuest Experience Manager
par un voyageur
The best hotel near Bkk hotel
Publié le 11 janv. 2024 sur HotelsNice and quiet room. A wonderful bar with a smoking lounge
Commentaires de Gestion de l’hôtel
21 janv. 2024 par Winai , Gestion de l’hôtel
Dear Olivier,Thank you for choosing Novotel Bangkok Suvarnabhumi Airport for your recent stay. We are delighted to hear that you enjoyed your stay with us and found our rooms to be nice and quiet. It's also great to know that you had a wonderful experience at our bar with a smoking lounge.We appreciate your positive feedback and hope to welcome you back soon.Best regards,Winai MoonsriGuest Experience Manager
par un voyageur
Publié le 13 déc. 2023 sur Expedia
Cet hôtel est très ancien, les chambres sont vetustes.
Il aurait besoin d'une rénovation. De plus le rapport qualité-prix n'est pas présent. 298$ pour une nuit dans cet hôtel est excessif.
Pour le même prix, nous avions des chambres luxueuses en ville à Bangkok. Le seul intérêt est la proximité de cet hôtel avec l'aéroport et la navette gratuite. Le personnel par contre est très compétent et professionnel.
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Winai , Gestion de l’hôtel
Dear Nadia,Thank you for your kind compliment on our location, the shuttle service and the staff attentiveness. At Novotel we are offering the 24hours stay policy, where you can stay in the room for 24 hours after check in. The offer is suitable for guest who need to stay and wait for the late flight. We also allowed guest to check in at any time of the day. You would not get this offer from the hotels downtown unless you pay for the early check in to get the room. With the proximate distance to the airport and the shuttle service we are providing. I hope you would consider choosing us again on your future transit at BKK airport. Merry Christmas and Happy holidays to you.Sincerely,Winai MoonsriGuest Experience Manager
par un voyageur
Publié le 19 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
24 nov. 2023 par Winai , Gestion de l’hôtel
Dear Vincent,Thank you for staying with us and for your kind review. We hope to welcome you back again.Regards,Winai MoonsriGuest Experience Manager
