Ratings based on 468 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 16, 2024 on Expedia
Comment from Hotel Management
Aug. 19, 2024 by Park Hyatt Bangkok, Hotel Management
Thank you for your rating.
by A traveller
Posted Jul. 29, 2024 on Hotels
Comment from Hotel Management
Jul. 30, 2024 by Park Hyatt Bangkok, Hotel Management
Thank you for your rating.
by A traveller
Posted Jul. 28, 2024 on Hotels
Comment from Hotel Management
Jul. 30, 2024 by Park Hyatt Bangkok, Hotel Management
Thank you for your rating.
by A traveller
Posted Jul. 27, 2024 on Expedia
Friendly staff and very clean. Room was spacious.
Comment from Hotel Management
Jul. 30, 2024 by Park Hyatt Bangkok, Hotel Management
Thank you so much for the 5 star rating and positive feedback. We are so delighted to learn that what we strived to provide you met your expectation.
by A traveller
Posted Jul. 16, 2024 on Expedia
There is cockroach in my room. Only 1, but still ..
Comment from Hotel Management
Jul. 17, 2024 by Park Hyatt Bangkok, Hotel Management
Dear Guest,Thank you for taking the time to review our hotel and giving us the valuable feedback. We apologize for any cleanliness concerns during your stay. Your feedback is invaluable, and we are actively addressing the issues raised to ensure a pristine environment. We appreciate your insights and hope for the opportunity to welcome you back for an improved experience.
by A traveller
Stay Elsewhere
Posted Jul. 3, 2024 on HotelsRoom was dirty so front desk offered to move rooms only to find out that the next 2 rooms that we checked for cleanliness were also dirty. Hotel staff was apologetic at first and then seemed to be very bothered when I expressed my dissatisfaction. Lost my dry cleaning for a full day, no one knew what I was even talking about. Got hung up on twice by front desk. The one redeeming quality of the hotel was Rose at breakfast... she was so sweet and attentive! I wanted to love the hotel but was very disappointed.
Comment from Hotel Management
Jul. 3, 2024 by Park Hyatt Bangkok, Hotel Management
Dear Guest,Thank you for taking your time to share your thoughts following your recent visit. Please accept our sincere apologies for the inconveniences you encountered in terms of room cleanliness and staff attentiveness as well as level of professionalism. We were also disturbed to hear about your unpleasant experience. Please be assured that we have taken all the necessary steps to ensure our products and service return to an excellent standard.Moreover, your kind words towards service delivered by Rose have been shared among the teams including Rose. We look very much forward to the opportunity of restoring your faith in us, and welcoming you back in the future. With best regards, Park Hyatt Bangkok
by A traveller
Posted Jun. 25, 2024 on Expedia
Comment from Hotel Management
Jul. 16, 2024 by Park Hyatt Bangkok, Hotel Management
Thank you for your rating.
by A traveller from Jeddah
Posted Jun. 12, 2024 on Expedia
Comment from Hotel Management
Jul. 2, 2024 by Park Hyatt Bangkok, Hotel Management
Thank you for your 5-star rating.
by A traveller
Posted Jun. 9, 2024 on Expedia
Comment from Hotel Management
Jul. 2, 2024 by Park Hyatt Bangkok, Hotel Management
Thank you for your 5-star rating.
by A traveller
Posted May 18, 2024 on Expedia
Very unique, nice design with convenient location for shopping and travel to other areas
Comment from Hotel Management
May 20, 2024 by Park Hyatt Bangkok, Hotel Management
Thank you Douglas for rating us 5 out of 5. We are thrilled to hear that you enjoyed your experience and are looking forward to welcoming you back in the near future.
