Note fondée sur 287 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Pour la qualité prix cet hôtel est super. À retenir que le staff est super gentil.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Sairung e. / Residence Manager, Gestion de l’hôtel
We sincerely appreciate you taking the time to complete your review and giving us your feedback on your recent stay at Somerset Rama 9 Bangkok. We sincerely appreciate your feedback and for taking the time to post your review. I am pleased that you enjoyed your overall stay with us. Your feedback is greatly appreciated and will inspire our staff to continue to strive towards outstanding customer service. Thank you once again for your kind feedback. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.
par un voyageur
Hôtel au cœur de Bangkok
Publié le 26 déc. 2022 sur HotelsSuperbe hôtel moderne
Belle chambre spacieuse et confortable
Très bon petit déjeuner
Quartier attractif à côté de centres commerciaux
Métro à 400 mètres
Prix un peu élevés pour la Thaïlande mais ça les vaut
Je recommande
Commentaires de Gestion de l’hôtel
31 déc. 2022 par ZHEN P., Gestion de l’hôtel
Dear Mr. Patrice,We appreciate you sharing your feedback with us and thank you for choosing to stay with us on your recent stay in Bangkok. The team and I sincerely appreciate your feedback and we were glad to read that you had an enjoyable stay with us.For more information or any assistance please do not hesitate to contact us anytime and we looking forward to welcome you very soon.Best regards,Nathasa PitijarudechaAssistant Guest Service Manager
par un voyageur
Parfait pour un sejour a bangkok
Publié le 26 nov. 2022 sur HotelsTres bel hotel , chambre spacieuse et confortable.
Petit déjeuner tres copieux !
L'accueil est agréable.
Piscine plutot grande
Commentaires de Gestion de l’hôtel
6 déc. 2022 par Nathasa P. (Assistant Guest Service Manager) , Gestion de l’hôtel
Dear Mr. Jeremie,Thank you very much for taking the time to share your review.The team and I sincerely appreciate your feedback and we were glad to read that you had an enjoyable stay with us. We hope to have the pleasure of welcoming you back again on your next visit to Bangkok.
par un voyageur
Superbe expérience
Publié le 16 oct. 2022 sur HotelsSuperbe séjour au Somerset Rama 9, staff ultra professionnel et très accueillant. Le MRT se trouve à a peine 5 minutes de l’hôtel. Plusieurs centre commerciaux aux alentours. Superbe piscine et je conseil le petit-déjeuner qui est très bon et varié. Encore une fois je remercie l’ensemble du staff qui est très professionnel.
Commentaires de Gestion de l’hôtel
18 oct. 2022 par Aood, Gestion de l’hôtel
Dear Slah,Many thank for your review , hope to see you next time
par un voyageur
Kh
Publié le 29 juill. 2022 sur HotelsExcellent emplacement
Commentaires de Gestion de l’hôtel
31 juill. 2022 par Thatchai Boonnark Guest Service Manager, Gestion de l’hôtel
We are elated that you enjoyed your recent stay with us. When we read your comment that you have fell in love with our room and all the facilities together with the service, we are thrilled. Hope to welcome you back again soon. Regards,
par un voyageur
Rooms are not clean
Publié le 20 août 2024 sur HotelsI was arranged to a smoking room( even though they claim it was a non-smoking room) also the room has lots of ants ... they came into my luggage. ( i sent video to the manager ) she didnt offer to wave a night's payment or anything.
Commentaires de Gestion de l’hôtel
23 août 2024 par MATT, Gestion de l’hôtel
Thank you for bringing your concerns to our attention. I want to sincerely apologize for the issues you encountered during your stay, particularly being placed in a room that did not meet your expectations as a non-smoking room and the presence of ants in your room. This is not the standard of experience we strive to provide our guests, and I am deeply sorry for the inconvenience caused.Please feel free to reach out to me directly if you would like to discuss your experience further. I hope you will give us another opportunity to provide you with the high level of service and comfort that you deserve.Warm regards,Silathippawat Thantharinmethanon (Matthew)Guest Experience ManagerSomerset Rama 9 Bangkok
par un voyageur
Publié le 16 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Matthew GEXM, Gestion de l’hôtel
Thank you for your rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.Warmest Regards,Silathippawat THANTHARINMETHANON (Matthew)Guest Experience ManagerSomerset Rama 9 Bangkok
par un voyageur
Publié le 7 août 2024 sur Expedia
excellent
Commentaires de Gestion de l’hôtel
7 août 2024 par Matt GEXM, Gestion de l’hôtel
Thank you for your rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.Warmest Regards,Silathippawat THANTHARINMETHANON (Matthew)Guest Experience ManagerSomerset Rama 9 Bangkok
par un voyageur
Publié le 1 août 2024 sur Expedia
酒店地點方便,交通購物同樣方便,而且職員態度非常好,極滿意的住宿體驗。
Commentaires de Gestion de l’hôtel
1 août 2024 par Matthew T. (GEXM), Gestion de l’hôtel
Greetings from Somerset Rama 9 Bangkok!Thank you very much for taking the time to share your wonderful feedback about your recent stay with us. I am Silathippawat THANTHARINMETHANON (Matthew), the Guest Experience Manager here at Somerset Rama 9 Bangkok.We are thrilled to hear that you found our location convenient and that the transportation and shopping options met your needs. It is also heartening to know that our staff's positive attitude contributed to making your stay a very satisfying experience.Your kind words are truly encouraging for our entire team, and they motivate us to continue delivering exceptional service to all our guests. We are delighted that we could provide you with a memorable stay and look forward to welcoming you back on your next visit to Bangkok.Thank you once again for your valuable feedback and for choosing Somerset Rama 9 Bangkok.Warm regards,Silathippawat THANTHARINMETHANON (Matthew)Guest Experience ManagerSomerset Rama 9 Bangkok
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Matthew GEXM, Gestion de l’hôtel
Thank you for your rating. Meanwhile, the team and I look forward to welcoming you back soon for another memorable stay.Warmest Regards,Silathippawat THANTHARINMETHANON (Matthew)Guest Experience ManagerSomerset Rama 9 Bangkok
