Note fondée sur 204 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
4,8 Propreté de la chambre
4,6 Service et personnel
4,8 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 8 juill. 2024 sur Expedia
La touche personalisé
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Sincerely, Mark Reyes , Gestion de l’hôtel
Dear Flachar,Thank you for taking the time to review your recent stay at The Salil Hotel Riverside-Bangkok.We are truly delighted to know that you had an amazing stay at The Salil Hotel Riverside-Bangkok. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.Once again, we appreciate your support and look forward to welcoming you back for another great experience.
5 sur 5
par un voyageur

Publié le 15 févr. 2024 sur Expedia
Un séjour excellent, le personnel est au petit soin et très réactif notamment pour réserver un taxi. Le cadre de l’hôtel est magnifique au bord de la rivière Chao Phraya. L’emplacement est proche des transports en commun et il y a en plus une navette.
Commentaires de Gestion de l’hôtel
16 févr. 2024 par Guide, Gestion de l’hôtel
Dear Virginie,Thank you for having taken the time to share about your recent stay with us.Our team endeavors to provide a warm level of service that is synonymous with our signature Salil hospitality, and I’m heartened that we have been able to create an unforgettable experience for you.Once again, thank you for having chosen The Salil Hotel Riverside-Bangkok and we look forward to welcoming you back for another visit soon.Yours sincerely,Korawit S. (Guide)Assistant Front Office Manager
3 sur 5
par un voyageur

Publié le 18 août 2024 sur Expedia
It’s alright nothing special make me want to stay again
Commentaires de Gestion de l’hôtel
18 août 2024 par Luckana M,, Gestion de l’hôtel
Dear Ms. Maryam,We appreciate your feedback and sincerely regret that you have made an unpleasant experience during your stay with us.We would like to ensure you for any future stay we strive to give you the experience you expect from us to the highest level possible.We hope that we will have the chance to surpass your expectations during a stay in the near future.Sincere regards,Luckana M,
5 sur 5
par un voyageur de Danielson

Publié le 8 août 2024 sur Expedia
The room pretty clean very convenient to take the boat to other area love it the front desk really nice and polite , Just thru the end reservation the Taxi to the airport mass up the staff need more confirm and communication good thing we are not miss the flight thank you
Commentaires de Gestion de l’hôtel
11 août 2024 par Mark Reyes Fairy Manager, Gestion de l’hôtel
Dear David,Thank you for your feedback. We are pleased to hear that you found the room clean and the front desk staff polite and helpful. We also appreciate your comments regarding the convenience of taking the boat to other areas.However, we apologize for the inconvenience you experienced with the airport taxi reservation. We understand how important smooth transportation is, and we regret any miscommunication that occurred. We will address this issue with our team to improve our confirmation and communication processes.Thank you again for your feedback, and we hope to have the opportunity to serve you better in the future.
5 sur 5
par un voyageur

Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Korawit S. (Guide) Assistant Front Office Manager, Gestion de l’hôtel
Dear Yasir,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Salil Hotel Riverside Bangkok. We look forward to welcoming you back in the future, hopefully for a longer stay next time!
1 sur 5
par un voyageur

Super slow - everything takes ages!

Publié le 26 juill. 2024 sur Hotels
Super slow - everything takes ages! Go elsewhere in Bangkok- there are many other better (and efficient) hotels!
Commentaires de Gestion de l’hôtel
5 août 2024 par Korawit S. (Guide) Assistant Front Office Manager, Gestion de l’hôtel
Dear SourabhThank you for sharing your feedback about your recent stay with us. I apologize for the challenges you experienced during your check-in process and any inconvenience caused by the delays. We strive to provide a seamless and efficient service for all our guests, and providing all the requests for convenience stay. On a positive note, I’m glad to hear that you found our staff to be friendly and helpful. Your kind words about their efforts are greatly appreciated and will be shared with the team.
3 sur 5
par un voyageur

Avoid - there are better hotels elsewhere!

Publié le 26 juill. 2024 sur Hotels
This is not a good 5 star hotel! It’s very chaotic and takes ages for everything to get done (for example, it took more than 45 minutes to check us in). On a side note, staffs are friendly - They try their best to help you out!
Commentaires de Gestion de l’hôtel
5 août 2024 par Korawit S. (Guide) Assistant Front Office Manager, Gestion de l’hôtel
Dear Sourabh,Thank you for sharing your feedback about your recent stay with us. I apologize for the challenges you experienced during your check-in process and any inconvenience caused by the delays. We strive to provide a seamless and efficient service for all our guests to make the stay reach for expectation about any special requests about the rooms.On a positive note, I’m glad to hear that you found our staff to be friendly and helpful. Your kind words about their efforts are greatly appreciated and will be shared with the team.
5 sur 5
par un voyageur

Publié le 25 juill. 2024 sur Expedia
Very good
Commentaires de Gestion de l’hôtel
5 août 2024 par Korawit S. (Guide) Assistant Front Office Manager, Gestion de l’hôtel
Dear Bao,Thank you so much for taking the time to share your wonderful feedback about your recent stay at The Salil Hotel Riverside Bangkok. We look forward to welcoming you back in the future, hopefully for a longer stay next time!
5 sur 5
par un voyageur

Publié le 21 juill. 2024 sur Expedia
We spent three days at Salil Bankok and wished we could've stayed a month! This accommodation, was the best around accommodation we have ever stayed! Absolutely outstanding comfort, decor, service, location!
Commentaires de Gestion de l’hôtel
5 août 2024 par Korawit S. (Guide) Assistant Front Office Manager, Gestion de l’hôtel
Dear Venessa,Thank you so much for taking the time to share your wonderful feedback about your recent stay at Salil Hotel Riverside Bangkok. We are thrilled to hear that you had such a memorable experience and that you enjoyed our comfort, decor, service, and location.It is truly rewarding to know that our hotel has left such a positive impression on you. Your kind words are greatly appreciated and will be shared with our team, who will be delighted to hear that their efforts contributed to making your stay exceptional.We look forward to welcoming you back in the future, hopefully for a longer stay next time!
5 sur 5
par un voyageur

Publié le 13 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par Korawit S. (Guide) Assistant Front Office Manager, Gestion de l’hôtel
Dear Wansuk,Thank you so much for taking the time to share your wonderful feedback about your recent stay at The Salil Hotel Riverside Bangkok. We look forward to welcoming you back in the future, hopefully for a longer stay next time!