Note fondée sur 37 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 déc. 2021 sur Hotels
par un voyageur
Publié le 29 nov. 2021 sur Hotels
par un voyageur
Room smells terrible
Publié le 17 juin 2021 sur HotelsThe worst mercure chain in Indonesia. I’m a bss traveler and I stayed in many mercure hotels all over.
Day 1 : checked in at 7 pm and had to wait for 45 mins for my room. Inside it smells weird but too tired to complain
Day 2 : found 1 roach in the cupboard the room smells terrible
Day 3 : found another mini roach inside the bathroom
Day 4 : checked out ASAP
I would change hotels if I have the time. I was just too tired and couldn’t argue that’s why I stayed.
Seriously not recommended
par un voyageur
Location good, room condition soso
Publié le 6 déc. 2020 sur HotelsRoom has big space.
Pillow and bed stuff was not clean and even had bad smell on it..
Location is good to go best mall on banjarmasin. That’s it.
par un voyageur
Publié le 11 déc. 2019 sur Hotels
par un voyageur
Publié le 17 oct. 2019 sur Hotels
par un voyageur de Portsmouth uk
Publié le 7 juill. 2019 sur Expedia
Second time I have stayed here and always for more than 2 weeks ,location is perfect being at the shopping centre . The room is perfect , good bathroom , good bed , AC and TV all good , Gym and pool both very good . The staff are the best .
My only issue is that the hotel shares the access ramp with the shopping centre car park and on the weekend it can take 20 minutes just to get up and down the access ramp . and my driver has to pay just to drop and pick me up , the hotel really needs its own access ramp and extra parking and drop off and pick up should be quick and easy and free .
Commentaires de Gestion de l’hôtel
24 juill. 2019 par Sugiharto, Gestion de l’hôtel
Dear Mark Howard,
We very much appreciate your comments regarding your stay at the Mercure Banjarmasin.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Sugiharto
General Manager
par un voyageur
入住經驗
Publié le 16 mars 2019 sur Hotels房間跟床鋪都有淡淡的臭味，衣服濕了之後很久沒洗的那種味道，按摩很舒適
Commentaires de Gestion de l’hôtel
31 mars 2019 par Sugiharto, Gestion de l’hôtel
Dear Anonymous,
Thank you for taking the time to tell us about your experience at the Mercure Banjarmasin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Sugiharto
General Manager
par un voyageur de Banjarmasin
Publié le 8 janv. 2019 sur Expedia
Kami bener-bener puas, sesuai ekspetasi kami.
Gak kapok deh klu booking hotel lewat aplikasi online Expedia
Commentaires de Gestion de l’hôtel
23 janv. 2019 par Sugiharto, Gestion de l’hôtel
Namira yang terhormat,
Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Banjarmasin. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif.
Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami.
Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya.
Hormat kami,
Sugiharto
General Manager
par un voyageur
Publié le 27 nov. 2018 sur Hotels
I usually stay in mercure hotel when i visit banjarmasin.
It is located at the heart of city and connected to duta mall.
So i can shop and go to restaurants conveniently.
The Hotel is well cleaned and has good service.
