Ratings based on 67 Guest Reviews

Hear it directly from our travellers
4.8 out of 5
100% of guests recommend
4.8 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Great house

Posted Jun. 22, 2024 on HomeAway
Highly recommend!
Comment from Hotel Management
Jun. 27, 2024 by VrboOwner, Hotel Management
Thank you! Please come back anytime! - BRMR
5 out of 5
by A traveller from Prescott, AZ

Beautiful Property in the Mountains

Posted Jun. 21, 2024 on HomeAway
5 star property & location. Blessed to see a momma bear & her 3 cubs, as well as a doe & newborn fawn. The property is impeccably clean. The owner & property management company were extremely helpful when the power went out & the gate controller lost it’s brain. Almost too late we found out there are remote controls for the gate on the table inside the door that would have solved the problem. I also had to ask the management company for a current gate code the day before check in as the check in information gave us only the prior 2 months, so make sure you have that before you arrive. Highly recommend.
Comment from Hotel Management
Jun. 24, 2024 by VrboOwner, Hotel Management
Thank you! We are so glad that you enjoyed your getaway, and we appreciate you working with our team. We'd love to have you back anytime! - BRMR
5 out of 5
by A traveller

Great Property With Perfect Views

Posted May 13, 2024 on HomeAway
It was the perfect house to celebrate our daughter graduating from App State with friends and family.
Comment from Hotel Management
May 13, 2024 by VrboOwner, Hotel Management
Thank you so much! We are so glad you enjoyed your graduation celebration! Please come back and enjoy the views anytime! - BRMR
5 out of 5
by A traveller

Great Location

Posted Feb. 12, 2024 on HomeAway
We rented this for a snowboarding weekend at Beech Mountain. This cabin is super close to Beech Mountain. It was very clean, & had a well-stocked kitchen.
Comment from Hotel Management
Feb. 13, 2024 by VrboOwner, Hotel Management
Thank you so much! We'd love to have you back anytime! - BRMR
1 out of 5
by A traveller

Flooded Nightmare on Lazy Lane

Posted Jan. 31, 2024 on HomeAway
Start - door code wouldn't work - called at 4:40PM - after hours recording - left several VMs - waited in cold rain, finally contacted - reset the code. House was clean (1 positive thing). Water was so bad, I had to buy a bunch. Many times the shower water was down to a trickle then would slowly start again. Two days in - basement had small ceiling leak - called/texted left VM @ 9:45PM, no reply. Next day a ceiling fan fell - hanging by wires. Again contacted management via phone/text about the leak/fan - finally got response. Told someone would be out - ask for ETA. Waited all day - couldn't leave dogs alone. Service person a no show. Next morning - the small leak burst. Called & text again many times - no response. Friend contacted the homeowner via Facebook - said they would contact us. Was able to find & cut water off. 8 people now with no water. Was finally contacted via text - service person sent. Did nothing but look & leave. We're told we could go to another home - waited over three hours - left msgs via texts over & over to confirm a new home. Had to go back to a flooded house to pack and move. Water in the home was not being removed - could cause mold - family members couldn't stay in the basement prior to the flood due to odors. To date, I haven't been contacted by the customer care team. So automated - the personal support is lost. Needless to say, I wouldn't return - lack of service plus health concerns - possible mold in the basement.
Comment from Hotel Management
Feb. 14, 2024 by VrboOwner, Hotel Management
Thank you for your feedback! We appreciate you working with our team to move to another home. We also see that you did receive a partial refund and future credit for the issues experienced. Please come back anytime! - BRMR
5 out of 5
by A traveller

Another great Christmas!

Posted Dec. 27, 2023 on HomeAway
We’ve stayed here several times and enjoy it more and more every year.
Comment from Hotel Management
Dec. 28, 2023 by VrboOwner, Hotel Management
Thank you so much! We love having returning guests, and we'd love to have you back anytime! - BRMR
5 out of 5
by A traveller

Wonderful Stay

Posted Nov. 14, 2023 on HomeAway
Wow! This cabin is spacious, very clean, with beautiful views, comfortable and relaxing. This is great for a family getaway or get-together. The rooms and bathrooms are spacious, there is plenty of room to stretch out or sit on the deck and enjoy the views. We had deer about and a nice cozy fireplace. It is a place not to miss, especially for big gatherings. Caution: The roads are a bit windy, especially if one doesn't like night driving. You will enjoy it.
Comment from Hotel Management
Dec. 6, 2023 by VrboOwner, Hotel Management
Thank you so much! We are so glad you had a wonderful stay, and we'd love to have you back anytime! - BRMR
5 out of 5
by A traveller

Great mountain house

Posted Nov. 6, 2023 on HomeAway
This is a beautiful house with a sweeping valley view. Several old friends joined me for a weekend of catching up after many years. The house was perfect for us, and the service was excellent. When we discovered the tank for the gas grill was empty, the host had a new one delivered within the hour! I hope to stay there again sometime.
Comment from Hotel Management
Nov. 20, 2023 by VrboOwner, Hotel Management
Thank you so much! We are so pleased you enjoyed your stay, and we'd love to have you back anytime! - BRMR
5 out of 5
by A traveller

Top Banner Elk Wonderful

Posted Nov. 1, 2023 on HomeAway
Great cabin style house with beautiful wood inside with A frame vaulted ceiling and stunning views. Loved the warm comfortable interior furnishings furniture. Called twin beds my grandchildren bear den!
Comment from Hotel Management
Nov. 3, 2023 by VrboOwner, Hotel Management
Thank you so much! We'd love to have you back anytime! - BRMR
5 out of 5
by A traveller

Fall on Beech Mountain

Posted Oct. 26, 2023 on HomeAway
Couldn’t ask for a more beautiful place to stay.
Comment from Hotel Management
Nov. 16, 2023 by VrboOwner, Hotel Management
Thank you so much! We'd love to have you back anytime! - BRMR