Note fondée sur 789 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Stephane
Publié le 6 août 2017 sur Hotels
par un voyageur
Too short a visit
Publié le 16 août 2024 sur HotelsLovely facility. Rooms were clean, well layed out and complete in terms of appliances etc. we should have stayed longer.
The village should also improve as roads are being repaired and upgraded and a large new building is under construction.
Commentaires de Gestion de l’hôtel
19 août 2024 par luis, Gestion de l’hôtel
Hello, Michael Thank you for your kind words! We’re delighted to hear that you enjoyed our facility and found the rooms to be clean and well-equipped. We agree that the village is undergoing some exciting changes with the road improvements and new construction. We hope you’ll visit us again soon to see all the new developments and perhaps stay a bit longer next time! Safe travels!
par un voyageur
Great Location
Publié le 29 juill. 2024 sur HotelsLocation is great for our planned activities. The space is good but a little dated. The staff was very professional, friendly and helpful. We had a problem with water pressure but that turned out to be a property-wide issue and not anything they anticipated.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par luis, Gestion de l’hôtel
Hello, Linda Thank you for your feedback! We're glad to hear that the location worked well for your activities and that you found our staff professional and helpful. We apologize for the inconvenience with the water pressure and appreciate your understanding that it was a property-wide issue. Your comments about the space being a bit dated are noted, and we'll take them into consideration for future improvements. We hope to welcome you back and provide an even better experience next time!
par un voyageur
Not as advertised
Publié le 16 juill. 2024 sur HotelsThe condo was very dated and worn down. There was a huge water stain above the kitchen table the popcorn ceiling was falling down. Also in the upstairs bathroom floor there was a large soft spot in the floor and it sank every time you stepped on it. The ceiling fan makes a awful noise when on. The property was under renovation. The pool was under construction. None of this was mentioned in Hotels website or the resorts.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par luis, Gestion de l’hôtel
Hello, Ms marie Thank you for your feedback. We apologize for the issues you encountered during your stay. We strive to maintain our properties to the highest standards, and it's clear we fell short in this instance.We are addressing the maintenance issues you mentioned, including the water stain, ceiling, bathroom floor, and ceiling fan. We regret the inconvenience caused by the ongoing renovations and pool construction. This information should have been communicated more clearly, and we will update our listings to reflect current conditions accurately.We appreciate your comments as they help us improve our services. Please reach out to our guest services team if you would like to discuss your stay further or if there is anything we can do to make it right.Thank you for bringing these matters to our attention.
par un voyageur
Peaceful and quiet location
Publié le 8 juill. 2024 sur HotelsWe got there really late thankfully the security was able to get our keys for us and we were able to complete our check in the next morning. There are activities on the property and close by. We had a good time. Staff is very friendly and helpful. Any thing we asked for it was delivered to our door quickly. I would definitely recommend this property
Commentaires de Gestion de l’hôtel
16 juill. 2024 par luis, Gestion de l’hôtel
Thank you for sharing your 10/10 review, EILEEN! We are thrilled to learn you enjoyed your vacation at our Blue Ridge resort. We would be honored to have you stay with us again!
par un voyageur
Publié le 5 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Bluegreen Rentals Team, Gestion de l’hôtel
Thank you so much for your perfect rating! We're thrilled to hear that you had a fantastic experience with us. It was our pleasure to host you, and we look forward to welcoming you back for another excellent stay in the future.
par un voyageur
Publié le 27 juin 2024 sur Hotels
I have already stayed at this same hotel in another apartment that was completely renovated and in much better condition. This time it was an old apartment with old appliances.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Bluegreen Rentals Team, Gestion de l’hôtel
Thank you for sharing your feedback with us. I'm sorry to hear that your recent stay did not meet the expectations set by your previous visit. We strive to provide a consistent and high-quality experience for all our guests. Your comments regarding the condition of the apartment and the appliances have been noted and we will ensure that your feedback is shared with our on site team. Thank you once again for your feedback, and we hope to have the chance to serve you better in the future.
par un voyageur
Publié le 10 juin 2024 sur Expedia
Loved the areas location. Dinning, shopping, and entertainment were close by. What I didnt like was the outdated furniture, as well as several places on the walls and ceiling needing repair. Overall, very good place for the price.
Commentaires de Gestion de l’hôtel
11 juin 2024 par luis, Gestion de l’hôtel
Thank you for sharing your kind review, James! We are thrilled to hear you enjoyed your vacation at our Blue Ridge resort. We would be happy to have you stay with us again!
par un voyageur
Publié le 3 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juin 2024 par luis, Gestion de l’hôtel
Thank you for sharing your review, Deborah. We are so happy to hear you enjoyed your vacation at our Blue Ridge resort. We would be glad to have you stay with us again!
par un voyageur
Publié le 27 mai 2024 sur Hotels
Clean and quiet for a CB very good price.
Commentaires de Gestion de l’hôtel
28 mai 2024 par luis, Gestion de l’hôtel
Thank you for sharing your 10/10 review, Cherry may! We are thrilled to learn you enjoyed your vacation at our Blue Ridge resort. We would be honored to have you stay with us again!
