Ratings based on 12 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Great get away
Posted Nov. 10, 2024 on HomeAwayPlace was wonderful. Clean beautiful good price. My only complaint is the main bathroom left sink fell in the middle of the night scared my wife half to death. The other thing was above the microwave the plastic vent was broken.
Comment from Hotel Management
Nov. 24, 2024 by VrboOwner, Hotel Management
Hi,Dominic, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
by A traveller
Stay great! Communication terrible!
Posted Oct. 25, 2024 on HomeAwayProperty overall great! Furniture very uncomfortable! Due to storm it was impossible to get info on conditions in the area. Vacasa would not be my preferred provider for vacation rentals.
Comment from Hotel Management
Dec. 11, 2024 by VrboOwner, Hotel Management
Thank you for being our guest and sharing your feedback. We're so pleased you had a great stay and enjoyed the property, overall! That said, while we acknowledge that furniture won't suit everyone's specific preferences, we're sorry ours was not comfortable for you. Additionally, we regret any disconnect you felt when receiving information about the storm from our team. We shared your comments with the local manager who noted it was truly a challenge to get updated information on what was accessible, what roads were still under repair, and what certain areas looked like, as things were changing daily. The locals are committed to getting their mountains back to the best condition they can be for our valued visitors and we appreciate your patience and support. We hope to have the chance to host you for an exceptional getaway soon.
by A traveller
Worst travel experience in my 79 years on this planet!
Posted Jul. 28, 2024 on HomeAwayTitle says it all!
Comment from Hotel Management
Aug. 13, 2024 by VrboOwner, Hotel Management
Thank you for taking the time to share your experience. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local operations manager and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
by A traveller
Spring
Posted May 30, 2024 on HomeAwayWe like to stay in November but this Spring was Beautiful. Mountains were green and blue skys. We want to go again
by A traveller
Relaxing getaway
Posted Mar. 17, 2024 on HomeAwaySo enjoyed our stay . Calm , relaxing getaway! Only issue was taking the trash out ! Just to far . Should have Ben’s at end of the roads !
Comment from Hotel Management
Apr. 2, 2024 by VrboOwner, Hotel Management
Thank you, Lisa, for your feedback! We are happy you enjoyed this home. We sincerely apologize you have found issues with the trash. We look forward to welcoming you back for another wonderful getaway in the future!
by A traveller
Family Weekend
Posted Dec. 26, 2023 on HomeAwayOur family went to Sugar Mountain to ski for the first time. The condo was in a convenient location and very clean. We would stay here again.
by A traveller
Great condo, stocking needs work
Posted Oct. 9, 2022 on HomeAwayThis condo is in a great spot on sugar mountain. There’s two reserves of condos like this with this one being lower down the mountain which we loved. It was gated and private with an amazing view even on the lower level of the condo building. It was absolutely perfect for us and another couple to spend the weekend with friends. Our only complaints are with stocking and cleanliness. In each bathroom the roll of toilet paper on the holder was half used (one roll was actually over half gone) and there were absolutely no extra rolls anywhere in the condo. For 4 people and 3 full days this was an issue and we had to purchase more. There’s only one extra trash bag in the kitchen as well. There were cobwebs on the lights and piles of hair in one of the bathrooms and dirty napkins were on the barstools when we walked in. Other than these small things, the stay was fabulous and we’d definitely book again! (but will have to pack TP from home next time)
Comment from Hotel Management
Dec. 7, 2023 by VrboOwner, Hotel Management
We apologize for the inconvenience and hope we can host you again! To clarify, we provide our guests with a starter kit of supplies. This includes cleaning supplies, toiletries, and paper products. Once these supplies run out it is the responsibility of our guests to provide any additional supplies throughout the remainder of their stay. Supplies are restocked before each guest. We apologize for any inconvenience this may have caused during your time with us. We apologize for the inconvenience and hope we can host you again!
by A traveller from USA
Beautiful View
Posted Sep. 6, 2022 on HomeAwayBeautiful view of Beech Mountain, Banner Elk and the foot of Sugar Mountain. Very nice deck. Clean and all the creature comforts of home. Very convenient too wherever you want to go. Will definitely be returning.
by A traveller
Very Nice!
Posted Oct. 17, 2021 on HomeAwayVery nice and modern equipped condo with a spectacular view!
by A traveller from Punta Gorda, FL
VIEW TO DIE FOR
Posted Aug. 29, 2021 on HomeAwayEverything was perfect except the actual furniture. Our bed was great but couch & chairs looked nice but were so hard on our backs we could hardly sit for more than a half hour without pain. The kitchen was stocked with every dish possible. That was great. We would definitely rent again but bring our own portable chairs with lower back support. The chairs on the lanai were comfortable so we spent a lot of time looking at the beautiful view. I’m an early riser so I watched sunrise over the mountains every day. It was WOW!
