Note fondée sur 640 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par The Highlands at Sugar, Gestion de l’hôtel
Hi Evan, I want to thank you for taking your time to leave a review. I apologize it looks like your stay did not accommodate your expectations. I wish there were some details so I know how my team and myself should improve in the future. Hopefully you will give our resort another chance to surpass your expectations. Until then, safe travels!
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 juill. 2024 par The Highlands at Sugar, Gestion de l’hôtel
Hello Roger, Thank you for taking the time to leave us a review! We hope you had a really good stay with us and we hope you return to let us exceed your expectations!
par un voyageur
Publié le 16 juill. 2024 sur Expedia
Close to Grandfather Mountain and other venues
Commentaires de Gestion de l’hôtel
18 juill. 2024 par The Highlands at Sugar, Gestion de l’hôtel
Hi Jeanette, Thank you so much for leaving us a good review! Our location is conveniently located to many local attractions without compromising the beautiful views from Sugar Mountain!
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Our first time staying here. A little disappointed we did not get the view that was shown online - we did not realize there were multiple bldgs some with views some without and also some with private balconys and others with just a common walkway. Apartment was very clean and office staff was very nice and accommodating. Also did not realize there was no a/c but that was our fault for missing that in the description. Overall a nice stay and we would consider staying again just maybe seeing if we could get a different view.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par The Highlands at Sugar, Gestion de l’hôtel
Hi there, We are glad you enjoyed your stay at The Highlands. Our goal is guest satisfaction so we are happy to hear you had good staff interaction and were happy with your accommodations. I do hope you choose to come back and enjoy the beautiful views from the resort! Until then, safe travels.
par un voyageur
Publié le 21 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 mai 2024 par The Highlands at Sugar, Gestion de l’hôtel
Hi Lara, Thank you for taking the time to leave us a review! We are glad you enjoyed your stay with us!
par un voyageur
Publié le 29 avr. 2024 sur Expedia
Loved this place, just an experience you have to try . I definitely will return
Commentaires de Gestion de l’hôtel
30 avr. 2024 par The Highlands at Sugar, Gestion de l’hôtel
Hi Tyrone,Thank you so much for taking the time to leave us a good review! I am so glad you enjoyed your stay and loved the resort! We are looking forward to you returning to continue to enjoy exploring the mountains! Until then, safe travels.
par un voyageur
Publié le 10 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 avr. 2024 par The Highlands at Sugar, Gestion de l’hôtel
Hi Billie, Thank you for taking the time to leave us a good review! We are so glad you enjoyed your stay with us and hope you choose us again!
par un voyageur
Publié le 7 avr. 2024 sur Expedia
Charming place to stay and hit the slopes.
Commentaires de Gestion de l’hôtel
8 avr. 2024 par The Highlands at Sugar, Gestion de l’hôtel
Hi Shane, Thank you so much for taking the time to leave us a good review! We are glad you found our resort to be charming and a convenient location. We hope you choose us for your future accommodations to the high country in Sugar Mountain, NC! Until then, safe travels.
par un voyageur
Publié le 4 avr. 2024 sur Hotels
Stayed many times. Great price for spectacular view
Commentaires de Gestion de l’hôtel
5 avr. 2024 par The Highlands at Sugar , Gestion de l’hôtel
Hi Donald, Thank you so much for taking the time to leave us a good review! We appreciate you continuing to choose The Highlands as your mountain getaway. The Highlands appreciates our valued guests like yourself and we can’t wait to host you again! Until then, safe travels!
par un voyageur
Publié le 31 mars 2024 sur Expedia
The travel up to Highlands is well marked. Staff at the front desk was very pleasant and helpful. For a couple travelling the accommodations are roomy and the bed comfortable. My only feedback is to label the light switches and the heater dials.
Commentaires de Gestion de l’hôtel
1 avr. 2024 par The Highlands at Sugar, Gestion de l’hôtel
Hi Alan, Thank you so much for the five star review! We are so glad you found our accommodations to be comfortable! Thank you for leaving feedback about our thermostat dials I will have my staff take a look at that! Thank you again and we are so glad you enjoyed your stay with us at The Highlands!
