Note fondée sur 63 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
2,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Review
Publié le 23 sept. 2024 sur HomeAwayWe will be staying again!
par un voyageur
Great location at Sugar
Publié le 31 juill. 2024 sur HomeAwayWe were there for a family reunion and this place was great. It was close to everything we needed and the property was as advertised. The host, Linsey, checked on us to make sure we got in ok and that we had everything we needed. Will use again when the reunion is held Sugar Mnt again.
par un voyageur
Gorgeous!
Publié le 9 juill. 2024 sur HomeAwayEasy in, easy out, everything as streamlined as it could be, clean property, quiet location, great communication with host.
Can’t wait to come back!
par un voyageur
Ski weekend
Publié le 19 févr. 2024 sur HomeAwayOverall, we enjoyed our stay. Great location. Good parking situation.
par un voyageur
Mountain Retreat
Publié le 25 janv. 2024 sur HomeAwayWe were always curious about the layout of the round houses on Sugar Mountain and were surprised as to how well they work for vacation. Views in every direction and large deck make this a relaxing location. Son loved the electric reclining furniture! House has everything we needed for our ski weekend.
par un voyageur
Perfect Location! Great Family Trip!
Publié le 3 janv. 2024 sur HomeAwayWe recently had the pleasure of renting "The Serenity Home" on Sugar Mountain, for a surprise Christmas gift for our 3 sons, and our experience was nothing short of magical. Location is great, walking distance to Sugar Mountain slopes/tubing/ice skating, short drive to Banner Elk, Boone, Beech Mountain.
The owner was attentive and responsive to our needs/questions, ensuring that our stay was hassle-free. The booking process was straightforward, and the check-in/check-out procedures were seamless.
From the moment we arrived, throughout our entire stay, everything was perfect. We got to spent a lot of family time together. Our boys have been on many vacations and they've declared this one, "the best one ever." We can't wait to return and create more cherished memories at The Serenity Home in Sugar Mountain.
Commentaires de Gestion de l’hôtel
19 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you so much Jennifer I’m so happy you guys got to enjoy our house for Christmas! We normally stay there for Christmas it’s so magical and really is a excellent location. You were a pleasure as well and we look forward to having you come again in future! Send me a message prior so I can offer you a discount on your return stay!
par un voyageur
Amazing location
Publié le 27 oct. 2023 sur HomeAwayWe ski every year at sugar mountain with both of our kids. This location was great and it was cozy and quite for our family. Great location for everything around us.
par un voyageur
Very nice home in Sugar Mountain
Publié le 14 juill. 2023 sur HomeAwayThe property was much nicer than the photos. Very convenient location with a lovely deck and great common area.
A couple of couple of improvements:
A visible outdoor address sign
Non slip strips or grab bar in the tubs
Primary bedroom mattress sags to the middle
This is the first Sugar Mtn property to which we would return.
Commentaires de Gestion de l’hôtel
19 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for the review! We appreciate your feedback and will improve the areas for your next visit!
par un voyageur
Don't waste your money
Publié le 5 juill. 2023 sur HomeAwayThis place is DISGUSTING. The caulking in both bathrooms is full of mold and both bathrooms should have been updated long ago. There is dust and spider webs in the textured ceilings. I dropped an earring and had to look under the bed to get it and the trash under the bed is disgusting. The bunk beds are flimsy and unstable and unsafe. Multiple lamps had burned out bulbs. The baseboards, window sills, and doors are filthy with grime. The icemaker doesn't work. The is a total of 1 dishtowel provided in the kitchen. Bath linens consisted of 5 bath towels and 1 hand towel for 2 bathrooms. No washcloths. The TV is a disaster;apparently all one can do is stream whatever streaming service you have on your smart device. Around 1/2 of a roll of TP is provided in each bathroom. The cookware consists of skillets that are mismatched and are of very poor quality and condition. The painting is very sloppy and there are cracks in the seams of the drywall and ceiling panels.
Commentaires de Gestion de l’hôtel
19 juill. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review. Sorry you had a horrible stay. I wish you would have reached out to us so we could have helped you with some of your issues. This is a VRBO property therefore there is a washer and dryer. You were there for a couple nights so 5 towels and one dish rag should have been plenty. We also provide laundry detergent for your needs so your able to wash. Majority of VRBO properties so not provide that. Our tv is a smart tv which includes: Netflix, Amazon prime, Disney plus, and many more networks. There was plenty of variety to watch many shows or movies. Although it is the mountains so cable has always been spotty which is why we cancelled it. Our bathtub does need to be redone and we are currently working on it although the color underneath is not mold, that was the previous color of the bathtub prior to resurfacing: We wish you the best in the next property you stay in. Due to your review we will not be renting to your party again.
par un voyageur
Snow Trip
Publié le 21 févr. 2023 sur HomeAwayWe had a great trip to Sugar Mountain and this cabin was in great condition and location for us.
