Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Vacasa cancelled my stay and refuse to refund
Publié le 5 oct. 2024 sur HomeAwayTwo days before check-in I got an email from Vacasa saying under no circumstances should I check in for this stay because of the Helene weather conditions. I then got check-in instructions, a welcome note, and after a day an inquiry whether the cleanliness met my expectations. I called to request a refund and was told no refunds with no exceptions; I could rebook there or elsewhere for a stay within 30 days. My schedule was arranged around this stay and there is no way I can reschedule a stay in the next 30 days. I also live in the Helene-affected area and need the refund more than a vacation. Vacasa needs to make exception to their no-refund policy under these exceptional circumstances.
par un voyageur
Vintage is great, OLD is not.
Publié le 4 oct. 2024 sur HomeAwayThis place was ok. Not great, not terrible. It was surface clean but needs a deep cleaning. The furniture is in need of replacing throughout the whole condo. Great location, quiet area, but it’s time to let the 80’s go and buy some new stuff
Commentaires de Gestion de l’hôtel
18 oct. 2024 par VrboOwner, Gestion de l’hôtel
Hi Greg, thank you for your review. We appreciate you taking the time to provide us with your valuable feedback as a means to continually improve our homes for future guests.
We hope to host you for another truly carefree and great vacation in the future!
par un voyageur
R & R
Publié le 29 oct. 2023 sur HomeAwayNice, clean and cozy.
par un voyageur
Overall good, but with some surprises.
Publié le 7 sept. 2022 sur HomeAwayCozy aka small condo was overall nice. The downsides that I think other renters should be aware of are:
•Two short flights of stairs (in a "switch back" configuration) that made carrying in luggage a challenge. Also the interior stairs up to the "loft" area are extremely steep and have very small steps. I would guarantee that most elderly/large/tall people would not be able climb them. Even having kids going up and down those stairs would concern me. Also the condo has oddly angled walls in the kitchen (half the galley kitchen is "cut" in half with a 45 degree wall) and in the main bedroom. When entering on one side of the bed, you have to duck if you are over 5'-9" .
The condo is located in a nice mountain neighborhood and even has a stream far below the small but usable balcony.
We enjoyed our stay until the last night when confronted with two cockroaches in the kitchen which kinda freaked the wife out when sleeping that night.
Overall for two adults, this property was nice and made for a decent stay and we would rent it again after some pest control (wife says maybe).
Commentaires de Gestion de l’hôtel
7 déc. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to leave a review. Thank you for the thoughtful review. We will ensure that pest control treatments are completed to prevent any further concerns. Thank you for staying with us. We hope to host you again!
par un voyageur
Nice clean place to stay for the weekend
Publié le 28 août 2022 sur HomeAwayI enjoyed the place
par un voyageur
Nice cozy
Publié le 28 janv. 2022 sur HomeAwayA little musty smell but otherwise nice commodities. Nice full kitchen with all the utensils you need. Good number of clean towels and toiletries.
par un voyageur
Great location!
Publié le 23 janv. 2022 sur HomeAwayCleaning did not meet expectations specifically in the kitchen. Odd smell when you first enter. Older and could use new carpet. Location was great. Property management very responsive.
Commentaires de Gestion de l’hôtel
19 sept. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review! We would like to sincerely apologize if some areas of the home were overlooked during cleaning. We have forwarded this feedback to our local team to ensure our standards for cleanliness are being met. We hope for the opportunity to host you for a 5-star stay in the future!
par un voyageur de holly springs
Sugar Mountain
Publié le 6 juill. 2021 sur HomeAwayGreat Location , place was comfortable and convenient.
Check in was very simple , we enjoyed the mountains and our stay over 4th of July.
par un voyageur
Great Place
Publié le 15 mars 2021 sur HomeAwayThis property was exactly as described, Clean and within walking distance of attractions would stay again.
par un voyageur
Holiday Stay
Publié le 14 janv. 2021 sur HomeAwayVery close to Sugar Mountain slopes. The property is a bit smaller than advertised or the pictures show and a bit more dated. What was most frustrating was the lack of kitchen elements: towels for drying dishes; tea kettle
