Note fondée sur 11 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,1 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Comfortable bed and nice linens.
Publié le 26 mars 2023 sur HotelsThe room in the pic was updated and nice. Booked a queen bed so they moved us to a queen room that was much older and not as comfortable.
par un voyageur
Comodo
Publié le 9 mars 2020 sur HotelsEl hotel es muy cómodo y los trabajadores amables y serviciales. Lo único que no me agrado mucho fue que el agua de la duchase demoraba demasiado en calentarse.
par un voyageur
Publié le 4 févr. 2020 sur Expedia
La atencion del personal es magnifica, te hacen sentir muy comodo y seguro. La poza de agua termal es muy relajante, en si un viaje perfecto si tu objetivo es descansar y relajarte.
par un voyageur
Nice hotel, quiet place, but no hot shower
Publié le 13 avr. 2019 sur HotelsThis is a nice, beautiful and quiet hotel. The rooms are nice. Breakfast is average.
Everything in Banos within walking distance.
I would give this hotel 10 points, if it had a hot shower. Even after letting the water in the shower run for 20 minutes, the water was far away from being hot. It just got a bit warmer than cold.
Recommandé
pour Tout le mondepar un voyageur
Nice
Publié le 1 juill. 2018 sur ExpediaIt’s comfortable and clean, got a nice hot spring swimming pool and spa
Commentaires de Gestion de l’hôtel
2 juill. 2018 par Ana Paredes , Gestion de l’hôtel
Thanks for selecying us for your staying. We hope you come back soon.
par un voyageur
Excellent hotel, very helpful staff
Publié le 31 mars 2018 sur Expedia
Pour : Staff
Great staff, very big rooms, nice quiet location. The staff made sure to all my needs, they knew well about the tours, there is a possibility to get a massage in room and the pool has hot spring water.
Recommandé
pour Tout le mondepar un voyageur de United States
Great hotel just a few minutes walk from the baths
Publié le 23 janv. 2018 sur ExpediaWe had an incredible stay at Serra Nova hotel. The location is perfect in the small town just minutes from Cajamarca. You can pay 80 cents to take a van into town just steps from where the hotel is located. The Inca Baths are about a four minute walk from the front door of the hotel and if you want to eat outside o of the hotel, there is an incredible restaurant called Villa Rica just around the corner. The food was some of the best that we had in Peru. The staff at Serra Nova are extremely accommodating and very welcoming. You won't regret a stay at Serra Nova!
par German
OK
Publié le 13 déc. 2017 sur HotelsTODO PERFECTO
Commentaires de Gestion de l’hôtel
26 déc. 2017
En Serra Nova trabajamos cada día por ser mejor, nuestro cliente es nuestra razón de ser, muchas gracias por su comentario .
Recommandé
pour Tout le mondepar un voyageur de US
Very kind staff
Publié le 26 oct. 2016 sur Expedia
Emplacement : The Baños del Inca complex is just a block and a half away, very convenient. Taxis and vans to the center of Cajamarca are plentiful.
The room was spacious enough, comfortable and clean; minor complaint: the carpet was shabby and could use replacing. The staff, especially Ms. Clara, was wonderful and did all she could to make our stay comfortable. The Hostal suffered from low water pressure during our stay, but I think this is an issue throughout Baños and should be addressed by municipal authorities.
par un voyageur
Publié le 13 juin 2016 sur Hotels
