Ratings based on 22 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
89% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Feb. 19, 2022 on Hotels
Very helpful staff, big rooms, approx. 50m2 and very comfortable with kitchen and everything else. Qu
4 out of 5
by A traveller

Very happy we stayed!

Posted Feb. 11, 2020 on Hotels
Good solid hotel. Breakfast was a good range. The spa and pool was really great, especially after a day on the slopes. Transfer to and from the gondola was useful, although the location was pretty perfect anyway.
4 out of 5
by A traveller

Solo Ski Trip

Posted Feb. 11, 2020 on Hotels
Stayed for 4 nights, it was a clean room close to the ski lifts and the nightlife. The staff were super friendly and helpful, though the room was adequate even if it was a little dated.
4 out of 5
by A traveller

Posted Mar. 11, 2019 on Expedia
Apartments large and comfortable. Spa with Pool, Sauna and Whirlpool. Good breakfast.
5 out of 5
by A traveller

Will be back!

Posted Feb. 25, 2019 on Hotels
We had a fabulous time in Bansko, and the hotel was perfect, great location, plenty of room, and Sophie the manager was outstanding.
4 out of 5
by A traveller

Posted Feb. 23, 2019 on Expedia
Hotel was fine, quite basic but generally clean. Staff were polite and always keen to help. Spa was great and the 2 hour treatment we had was fantastic. The room was ok but lacked certain items - so although there was a small kitchen area there were no pans to cook with, very limited cutlery, an odd assortment of china and no cups. We had to ask for a kettle but this was provided so I assume if we had needed to we could have asked for other items too. Breakfast buffet was plentiful, and always a selection of items to choose from even if to our tastes there was a slightly unusual mixture of items at times. We were only 10 minutes away from the gondola and there was a free minibus provided to and from the gondola which was great when everyone had skis. Staff were happy to organise a taxi to neighbouring Banya for the thermal spa. For the price we paid this was a good hotel.
4 out of 5
by A traveller

This traveller left a rating score only Posted Aug. 13, 2018 on Hotels
5 out of 5
Recommended
for Getaway With Friends
by A traveller

Posted Mar. 8, 2018 on Hotels
close to lift and good spa. Very bad wifi speeds.
4 out of 5
Recommended
for Getaway With Friends
by A traveller

This traveller left a rating score only Posted Mar. 5, 2018 on Hotels
3 out of 5
by A traveller from london

Good location and spacious rooms

Posted Feb. 16, 2018 on Expedia
Basic hotel in good location. Very warm and spacious. Breakfast is ok. The good stuff stops here unfortunately.