Ratings based on 22 Guest Reviews
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4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
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TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 19, 2022 on Hotels
Very helpful staff, big rooms, approx. 50m2 and very comfortable with kitchen and everything else.
Qu
by A traveller
Very happy we stayed!
Posted Feb. 11, 2020 on HotelsGood solid hotel. Breakfast was a good range. The spa and pool was really great, especially after a day on the slopes. Transfer to and from the gondola was useful, although the location was pretty perfect anyway.
by A traveller
Solo Ski Trip
Posted Feb. 11, 2020 on HotelsStayed for 4 nights, it was a clean room close to the ski lifts and the nightlife. The staff were super friendly and helpful, though the room was adequate even if it was a little dated.
by A traveller
Posted Mar. 11, 2019 on Expedia
Apartments large and comfortable.
Spa with Pool, Sauna and Whirlpool.
Good breakfast.
by A traveller
Will be back!
Posted Feb. 25, 2019 on HotelsWe had a fabulous time in Bansko, and the hotel was perfect, great location, plenty of room, and Sophie the manager was outstanding.
by A traveller
Posted Feb. 23, 2019 on Expedia
Hotel was fine, quite basic but generally clean. Staff were polite and always keen to help. Spa was great and the 2 hour treatment we had was fantastic.
The room was ok but lacked certain items - so although there was a small kitchen area there were no pans to cook with, very limited cutlery, an odd assortment of china and no cups. We had to ask for a kettle but this was provided so I assume if we had needed to we could have asked for other items too.
Breakfast buffet was plentiful, and always a selection of items to choose from even if to our tastes there was a slightly unusual mixture of items at times.
We were only 10 minutes away from the gondola and there was a free minibus provided to and from the gondola which was great when everyone had skis.
Staff were happy to organise a taxi to neighbouring Banya for the thermal spa.
For the price we paid this was a good hotel.
by A traveller
Posted Aug. 13, 2018 on Hotels
Recommended
for Getaway With Friendsby A traveller
Posted Mar. 8, 2018 on Hotels
close to lift and good spa. Very bad wifi speeds.
Recommended
for Getaway With Friendsby A traveller
Posted Mar. 5, 2018 on Hotels
by A traveller from london
Good location and spacious rooms
Posted Feb. 16, 2018 on ExpediaBasic hotel in good location. Very warm and spacious. Breakfast is ok. The good stuff stops here unfortunately.