Hotel Elegant Lux Hotel Reviews

5 sur 5

Recommandé
pour Escapade avec des amis
par un voyageur

Sympa, bien situé

Publié le 9 mars 2018 sur Hotels

First time in Elegant Lux, ended there because my usual place was full. I was happy to find Boris serving breakfast, whom I had known as lifeduty at Winslow Spa, always kind and speaking good french. Service is good, kind staff, always willing to help. Breakfast was good and susbstantial (eggs, bulgarian charcuterie, cakes, fruits, etc). Good spa : pool, jacuzi, 2 saunas and a steambath (however often off). Close to main street, shops and restaurants. Gondola is 7 to 8 minute walk but they have a shuttle service every 15 minutes

5 sur 5

par un voyageur

Ce voyageur a laissé seulement une note Publié le 26 mars 2024 sur Hotels

4 sur 5

par un voyageur

Good, Comfortable, would consider a return visit

Publié le 28 févr. 2024 sur Hotels

Breakfast was fantastic, great variety. Rooms were good size. Walking distance to Gondola, but shuttle available if you want to be driven (15lev I think). Service was good, but english wasn't always good enough to communicate well - but still fine for being in another country. Spa was nice but this is the only area I would mark down, maybe just bad timing for the visit. Kids were going wild in the pool the first couple of days which I didn't enjoy. They can play without constant splashing everyone and hitting the inflatable ball as hard as they could. More the parents /other guests fault than Elegant Lux - just a note that its not adult only so this is always a possibility. Also the steam room switches off too quickly and they have to turn it on in the basement so I didn't want to go ask them this every 5 minutes once the room eventually got to a good temperature. The salt room needs better insulation, too many gaps prevented the temperature for getting above 70. The best was the sauna, which worked very well - great after a hard day on the slopes. My rob was also damaged but relatively minor problem with that. Overall quite happy with price and service. Again the staff always happy and always someone available when needed. Would stay here again if I return to Bansko. Additional plus was a beautiful cat that came to visit every day lol

5 sur 5

par un voyageur

Great staff

Publié le 3 févr. 2024 sur Hotels

Amazing staff but shower cubicle let the place down by not draining properly and some sort of leak.

5 sur 5

par un voyageur

Publié le 28 janv. 2024 sur Expedia

Its a nice place to stay. The rooms can be weird divided. The staff is very helpfull and service where they can. Breakfast is good but a weird setup, so when larger groups, more then 5 are at the buffet, its to crowded to take things

4 sur 5

par un voyageur

It was quite nice

Publié le 18 févr. 2023 sur Hotels

We are very happy with our stay, but somewhere in our bathroom was leaking.Our kids went to the game room but there was only a ping-pong table,But on the pictures there were loads of games .The price was good value for money.I went to the spa it was amazing, so was the hot tub.It felt nice after a day of skiing!Overall the service was really good, we might stay next year again!

5 sur 5

par un voyageur

Publié le 30 janv. 2023 sur Expedia

Very friendly staff which will help with everything. 10 minutes walk to the Gondola. Plenty of parking. The spa is nice with a few Saunas and a small swimming pool. Breakfast was good as well. we had a room with a living room and an additional sleeping room and a small kitchen for 4 people. מומלץ מאוד. צוות חביב שעוזר בכל מה שצריך.

3 sur 5

par un voyageur

It could have been better

Publié le 3 janv. 2023 sur Hotels

The rooms were not heated and there was no hot water, we had to complain a few times to get them fixed. Sauna and hammam were off and we had to wait to get them on. The staff was helpful though and its location is good.

1 sur 5

par un voyageur

Agron

Publié le 26 déc. 2022 sur Hotels

The Hotel was not comfort at all was very cold the food also was cold in the self service wasn’t enough options and a sleeping beds was very old and not comfort at all so this hotel is not even 1 star rating hotel