Note fondée sur 4 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,2 sur 5
3,2 Propreté de la chambre
3,2 Service et personnel
2,7 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
1 sur 5
par un voyageur

Çok közü, çalışanlar kaba, kayak merkezine uzak

Publié le 28 févr. 2024 sur Hotels
Resepsiyondan itibaren başlayan ilgisiz ve asık suratlı karşılama tüm çalışanlarda açıkça görülüyor. Oda gayet pis. Luxury oda hariç balkon yok. Yataklar ve örtüler eski. Dekor berbat. Konum olarak da gondolaya uzak kalıyor. Yürüyerek ulaşım çok uzak, araç kullanmak gerekiyor. Tüm bunlar eklenince rezervasyon 4 gün olmasına rağmen sadece 1 gece kalıp ayrıldık.
4 sur 5
par un voyageur

Publié le 4 mars 2023 sur Expedia
Good!
3 sur 5
par un voyageur

Publié le 2 janv. 2019 sur Expedia
Beds are so old and uncomfortable. Food average to low quality
Commentaires de Gestion de l’hôtel
12 janv. 2019 par Stefan Tasev, Gestion de l’hôtel
We are so sorry to hear that you did not feel comfortable sleeping on the beds. It would be nice if you can be more specific and give more details about it so that in the near future to try to fix those problems you had as we always try to satisfy our guests.
5 sur 5
par IOANNIS de athens greece

Great stay for ski

Publié le 5 janv. 2016 sur Hotels
Superb value for money. The staff was very helpful satisfying all our needs.the hotel provided a free shuttle bus service to bansko ski center that was great. Dinner was tasteful but Limited in selections. Even when our car was not running because of low battery due to freezing cold, they immediately helped us. Thanks kostadin for everything. We would surely stay again on your hotel on our next visit to bansko. by the way the hotel is a four star one and not three as mentioned.