Note fondée sur 12 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 févr. 2024 sur Expedia
par un voyageur
Publié le 6 mars 2023 sur Hotels
Great hotel, and great location not even 10 min walk from the gondola and main attractions.
Room was very spacious and tidy, the balcony was the crown jewel as it was looking the mountains and slopes.
Very tidy and clean.
Staff was very friendly and the amenities were great.
Was just missing some cooking pans and cutlery to use the kitchen and the hobs
par un voyageur
Publié le 23 sept. 2019 sur Hotels
Amazing hotel , amazing and friendly staff!
par un voyageur
Good location, not so good hotel
Publié le 9 sept. 2019 sur HotelsGood things - pool spa and the yard were excelent, good coffee with breakfast.
Bad things - sauna cold during full hotel, not enough sunbeds for guests, food was poor and bad quality, not even water for dinner - you have to pay. Some emplyees were fine, some were rude and not helpfull (poolboy/lifeguard). Also, dinner was supposed to end at 22:00 as written in the hotel guide in the room, but the staff started clearing the food from the restourant. The room was not as described in the booking and we had no foot towell and some toileteries on the first day. The location is OK!
I will try to avoid it next time I plan a trip to Bansko.
par un voyageur
Publié le 15 août 2019 sur Expedia
par un voyageur de CO, USA
Publié le 22 févr. 2019 sur Expedia
Better than it looks. Great staff, nice pool and steam room. Breakfast is good. Nearer to Main Street than you might think from looking at map. My room had had a smoker in it and I asked for a different room. Even though hotel was very busy the nice girl at front desk upgraded me to an apartment!
Recommandé
pour Escapade avec des amispar un voyageur
Publié le 27 févr. 2018 sur Hotels
Kayak severler için Gondolaya çok yakın.Ayrıca tüm cafe ve barlarada yürüme mesafesinde.Özellikle akşam yemekleri çok güzel.
par un voyageur
Nice location, poor service and cleanliness
Publié le 22 févr. 2018 sur HotelsThe location was very nice, it was in a quite area and close to the cabin lifts. The rooms cleanliness was very poor, the bed was very uncomfortable, you can feel the mattress springs. The food at breakfast and especially for dinner was not good enough.
par Josh de California
Nice place but needs some fixing
Publié le 14 janv. 2018 sur HotelsThe hotel itself and the location are good but there were a few things that we found annoying. The first thing is that the price includes the spa but when you get to the spa, you have to pay extra to use some of there basic things such as the jacuzzi and ping-pong table. The price also includes wifi but you have to pay extra for wifi that actually works.
We felt that the rooms weren't maintained very well. We had a couple lights that were burnt out, the shower had a leak and the sound on the TV would only work sometimes. The house keeping were nice but every time they made up the room they never resupplied the soaps for the shower. This resulted in a phone call once a day asking them send soap up to the room.
par un voyageur
Publié le 10 mars 2017 sur Hotels
