Note fondée sur 901 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 sept. 2024
,👍👌
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Manager, Gestion de l’hôtel
Hello JOHN,Thank you for sharing this rating, and we apologies if there are any inconveniences you had encountered. We look forward to hosting you again.
par un voyageur
You get what you pay for.
Publié le 17 août 2024 sur HotelsIt was an overnight on a longer trip. Reception seldomly had anyone available, I had to fetch my own pool towels behind reception because there was no one there and I could not wait any longer. The restroom in reception was very dirty, like it has not been cleaned in days.
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello Renier, We appreciate your feedback and apologize for any inconvenience. We will address the staffing matters and cleanliness issues with the team to improve our services. Your comments will assist us in enhancing the guest experience.
par un voyageur
Publié le 17 août 2024 sur Expedia
Nice quite, freindly staff
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Frederick,We are pleased to hear that you enjoyed a nice, quiet stay with our friendly staff. Your feedback is valuable to us as we continue to strive for excellence in customer service. If you have any further comments or suggestions, please don't hesitate to reach out to us.
par un voyageur
Publié le 16 août 2024 sur Expedia
Great place, nice and clean and quiet
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Jerry,We're delighted to hear that you enjoyed your stay with us! Our team works hard to maintain a peaceful and clean environment for all our guests to enjoy. Should you have any further feedback or questions, please don't hesitate to reach out to our management team directly.
par un voyageur
Publié le 14 août 2024 sur Hotels
Room was very adequate. Coffee, very good on the morning. NO pool or hot tub and from the plain paper sign on the wall this has been that way for some time.
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Shirley, Thank you for taking the time to share your feedback. We are glad to hear you found your room satisfactory and enjoyed the coffee. Our hotel facilities are continually evolving to best suit our guests' needs. For any further inquiries or feedback, please feel free to reach out to our management team directly.
par un voyageur
Publié le 14 août 2024 sur Hotels
It was a good night but when we got to the hotel our room had a small smell but was not to bad to handle. Would of like it more if the pool was open.
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, We appreciate your feedback regarding your recent stay with us. We apologize for any inconveniences you experienced and will address the room conditions mentioned. Please note that the pool availability may vary for maintenance and safety reasons. Thank you for sharing your thoughts with us, and we hope to welcome you back in the future for an improved experience.
par un voyageur
Publié le 13 août 2024 sur Expedia
There are some areas that could use some updating and the pool area could have be cleaner. Also, staff was not really available when needed. Overall, this was a good stay even though there are some areas they could improve upon
Commentaires de Gestion de l’hôtel
16 août 2024 par Manager, Gestion de l’hôtel
Hello Krysta,Thank you for sharing your feedback with us. We appreciate your comments and will definitely take them into consideration for future improvements. Customer service is a top priority for us, and we will address the concerns you have raised with our team. We hope to welcome you back in the future for an even better experience.
par un voyageur
Publié le 13 août 2024 sur Expedia
Both indoor and outdoor pools were closed. Very disappointed.
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Philip,We apologize for any inconvenience caused by the temporary closure of our pools. Guest feedback is valuable for future improvements to our facilities. We recommend contacting management directly to address any concerns or further assistance needed.
par un voyageur
Publié le 12 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello dulguun,Thank you for sharing your feedback with us. We value your input and apologize for any inconvenience you experienced during your stay. Your comments will be shared with our team for their review and continuous improvement. We hope to have the opportunity to welcome you back in the future.
par un voyageur
Publié le 9 août 2024 sur Expedia
We have stayed here a few times but this time was different room smelled musty rooms ac wasnt on till we turned it onwent to use the pool its out of orfmder there working on the walls and painting the whole pool area which they never informed us when we checked in so we found another room elsewhere because that was the main reason stay there pool was always clean and convient were too old for water parks
Commentaires de Gestion de l’hôtel
10 août 2024 par Manager, Gestion de l’hôtel
Hello William,We apologize for the inconvenience you experienced during your recent stay. We appreciate your loyalty as a repeat guest. Our team is constantly working to improve our facilities, and we regret if this impacted your visit. Your feedback is valuable, and we will address these concerns with our management for further evaluation. Please feel free to reach out to us directly with any additional comments or suggestions.
