Note fondée sur 918 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 déc. 2024
The property was well priced, clean room, easy access to room, nice pool/ hot tub, breakfast was great.
Commentaires de Gestion de l’hôtel
17 déc. 2024 par General Manager, Gestion de l’hôtel
Dear Matthew,Thank you for taking the time to leave us your feedback. We are so happy to know that you enjoyed everything about your time with us, from our clean accommodations to our wonderful value. Please consider joining us again soon for another amazing stay.
par un voyageur
Publié le 24 sept. 2024
Was not impressed for the price they charge. Older hotel, small bathroom, we were on first floor, lot of upstairs noise, kids running around.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Linda,Thank you for choosing to stay with us and for taking the time to provide feedback. While we regret that our rooms and facilities did not meet your expectations, we always welcome opportunities to improve our hospitality. In the future, our front desk team will be available to address any concerns, and we hope you'll reach out to them if anything is less than perfect. That being said, we understand how this negatively impacted your stay, and we hope to provide you with a better experience in the future.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
The man checking us in commented more than once that the suite we had reserved was “a lot of room for just you two.” The half empty water bottle on the desk in the room and the used bottles of toiletries in the bathroom were gross. There was a creepy feeling that my son immediately commented on. We left and stayed at a different hotel in a nearby city. I was so uncomfortable that I neither checked out nor asked for a refund.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Brook,Thank you for your feedback. Please know that we are always on hand to help correct anything that is less than perfect. Your comments have been shared with our housekeeping team to ensure it doesn't happen again. Please reach out to us offline if we can be of further assistance.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
par un voyageur
Publié le 14 sept. 2024 sur Hotels
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Everyone was great very helpful, clean quiet comfortable.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par General Manager, Gestion de l’hôtel
Dear David,Thank you for taking the time to leave a review and for choosing to stay at Ramada Wisconsin Dells. We're delighted to hear that you enjoyed your stay, with the helpful staff and clean rooms being highlights. It was a pleasure hosting you and we hope to welcome you back in the future.
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Was quiet,no one around,no management on site smelled of pot hard time checking out had to wait 40 min.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Andy, Gestion de l’hôtel
Hello Anthony, We appreciate your stay with us. My apologies for any delay you felt at your check out. However, since we take these issues very serious, we decided to check our security cameras. Upon checking recording we found that the wait was 40 SECONDS (actual wait) since the front desk agent had to step away from front desk briefly. It was not 40 MINUTES.
par un voyageur
Publié le 30 août 2024 sur Expedia
did not say that they were remodeling the hotel when we booked it and there was never a person at the front desk, except 1 time and the person had head down on counter sleeping when husband was in lobby.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Daniel,We're saddened to learn you did not enjoy your stay. Please accept our apologies for any disappointment with the service you received. This is not the level of hospitality we aim to provide, and we'll speak with our team about your comments. Your patience while we complete our updates is appreciated, and we're sorry for any inconvenience this caused. If you're in the area again, please consider coming back to see us.
par un voyageur
Publié le 26 août 2024 sur Hotels
par un voyageur
Publié le 25 août 2024 sur Expedia
